Hybrid Customer Care Specialist II — Problem Solver & Mentor
AppFolio
AppFolio is seeking a Customer Care Specialist II to deliver high-level support across email and phone, serving as a primary resource for customers and peers. The role emphasizes strategic problem solving, advanced escalation management, and mentorship within a high-volume environment. The CCS II will work to understand complex product behavior, collaborate across teams, and raise the bar in customer care while maintaining strong communication and empathy. #J-18808-Ljbffr AppFolio
Vacancy posted 1 day ago
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