Maintenance Engineer II (Pool Tech) - Arizona Biltmore

Maintenance Engineer II (Pool Tech)

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations.

As a team member, you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

What you will have an opportunity to do:

The Maintenance Engineer II (Pool Tech) is responsible for performing repairs and preventive maintenance tasks in all areas in a professional manner.

Essential Functions:

• Perform routine repair and maintenance of guest rooms and equipment as requested by guests.
• Assess, troubleshoot, and determine appropriate action / next steps for HVAC, refrigeration, plumbing, and electrical.
• For plumbing, perform soldering and maintain basic pipe knowledge. Measure and determine which fittings to use to re-pipe a line.
• For electrical, troubleshoot low voltage controls circuits and maintain working knowledge of contactors, transformers, and relays, all components of a low voltage system.
• For HVAC, replace AC components such as air filters, actuator, and check thermostats.
• Perform basic carpentry work.
• Perform basic troubleshooting testing procedures.
• Use schematics, electrical and manual hand tools.
• Adhere to all OSHA and EPA regulations.
• Schedule workload effectively.
• Maintain detailed record keeping for logs and inspection sheets.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.

When assigned to Pool Technician role:

• Perform daily chemical tests on all pools and spas and make appropriate adjustments.
• Maintain all mechanical equipment associated with the operation of all pools, spas and fountains.
• Perform daily safety checks of all aquatic equipment and areas.
• Order for daily, weekly and monthly needs of all chemicals, parts and services for aquatics.
• Maintain all reports for County Health Department and assist Inspector during inspections.
• Oversee work done by outside vendors on all bodies of water and related equipment.

What are we looking for?

Education:

• High school diploma or equivalent, required
• Training or Apprenticeship in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred

Experience:

• Basic experience in maintenance trades to include electrical, plumbing, mechanical and carpentry, required
• Prior customer service experience, required
• At least one (1) year experience in hotel or resort, preferred

Licenses or Certificates:

• Certification in mechanics, carpentry, HVAC, refrigeration, and/or electrical, preferred
• Valid Arizona Driver's License, preferred
• CPR / First Aid Certified, preferred
• CPO Certification, preferred

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.