Front of House Manager

Summary::
The Front of House Manager is responsible for the overall performance of the host, bar, and service teams. You’ll lead by example, ensure seamless daily operations, and create a positive and professional environment that supports both team members and guest satisfaction. This is a hands-on leadership role for someone who thrives in a high-volume, high-energy setting.

Key Responsibilities:

• Lead and supervise all front-of-house staff, including servers, bartenders, and hosts

• Ensure exceptional guest service by maintaining service standards, responding to feedback, and resolving issues swiftly

• Manage daily floor operations, including reservations, table turns, and guest flow

• Oversee onboarding, training, and development of FOH team members

• Collaborate with kitchen and bar leadership to execute seamless service

• Maintain cleanliness, safety, and compliance with health regulations

• Assist with scheduling, labor control, and payroll approvals

• Uphold brand standards, company values, and a positive team culture

Qualifications:

• 3+ years of experience in a supervisory or management role in a restaurant or hospitality environment is a must

• Strong leadership, communication, and organizational skills

• A hands-on approach with a focus on team development and guest satisfaction

• Ability to work nights, weekends, and holidays as needed

• Knowledge of Toast POS systems, Open Table reservation platform, and G-Suite software

• ServSafe or comparable certification is a plus

What We Offer:

• Competitive salary + performance-based bonus opportunities

• Health, dental, and vision benefits

• Two weeks paid time off

• Employee discounts and perks at all One Hospitality venues

• Growth opportunities within a growing hospitality group