Assistant Director of Food and Beverage

Assistant Director of Food and Beverage

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod's most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn's private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn's restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

The Assistant Director of Food and Beverage will be responsible for but not limited to overseeing all dining outlets, banquets, and managing all aspects staff training and service. The Assistant Director of Food and Beverage will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the Chatham Bars Inn Service Standards to include Forbes Five-Star Standards, Preferred Legend, and AAA. Additional responsibilities include:

• Ensure proper, consistent, and successful staff training to include behavioral training, steps of service, and company-wide knowledge training
• Responsible for hiring, coaching, counseling, disciplining, performance reviews, and terminations
• Oversees the staff during operations
• Maintaining presence in the dining rooms and handles guest complaints
• Contribute to the achievement of F&B revenue goals
• Work closely with the Director of Food and Beverage to strive to increase F&B guest count and total revenue, while maintaining quality of service
• Review staffing needs daily and weekly for efficient management of labor cost
• Ensure accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
• Ensure proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)
• Weekly scheduling of all F&B outlets

What are we looking for?

Requirements:

• Minimum of 3 years supervisory/management experience
• Minimum of 2 years dining room management
• Experience in a 4 or 5 Star/Diamond property strongly preferred
• College education or equivalent, hotel or restaurant management degree preferred
• Demonstrated training experience
• Superior customer service skills
• Must be able to stand for long periods of time
• Ability to multi-task
• Strong attention to detail and organization
• Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
• Clear and concise written and verbal communication skills
• Enjoys a fast-paced work environment
• Ability to work weekends and holidays
• Must be able to lift up to 40 lbs
• Current TIPS Alcohol Certification or comparable alcohol service certification

Compensation: $110,000.00 - $120,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.