Full Time Assistant Manager - Fashion Valley Mall

Assistant Workshop ManagerAs an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.Responsibilities:Assist the Chief Workshop Manager in determining associates' daily assignments and directing work for associates, including managing break schedules, completing assigned tasks and daily priorities, and serving as a role model leader.Assist the Chief Workshop Manager in hiring and promotion decisions, including providing feedback and making recommendations regarding applicant selection and staff advancement.Lead and inspire your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards. Identify and communicate any possible violations to the CWM and/or DM immediately. Make recommendations on appropriate disciplinary actions and assist in delivering corrective actions to team members when violations occur. This includes store security and cash management, product confidentiality, safety, attendance, business conduct, and all other policies as communicated in the associate handbook.Drive sales as the Floor Leader, by coaching Bear Builders and creating a guest experience that brings to life the Experience First culture throughout the workshop, effectively zoning associates, forecasting and adjusting sales based on business trends, and motivating the team to meet or exceed business targets.Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment.Exercise common sense and independent judgment in responding to and leading the team to maintain operational efficiencies and adherence to store safety policies and procedures and in resolving guest issues.Oversee inventory management processes, including receiving, stocking, and inventory counts.Assist in building and developing a high-performing team that consistently delivers an exceptional guest experience.Required Qualifications:2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retailHigh school diplomaBasic understanding in the use of common store technology solutions (POS, scheduling, HRIS, time and attendance)Preferred Qualifications:2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.Associate's (or higher) degree in business, management, or a related fieldBehavioral Traits for Success:Thrives in a high-engagement guest experience environmentBalances creativity and fun with accountability and dependabilityConnects with and inspires others to drive resultsExercises common sense and sound judgment in ambiguous situationsDisplays strong initiative and self-directionUnites teams to deliver strong resultsDemonstrates ability to work in a dynamic and changing environment while remaining calm under pressureLeads with a confident extraverted style that can enliven, engage, and positively impact individuals and groupsMaintains a positive outlook despite challenging circumstancesWorking Environment:Ability to work a typical retail schedule, including days, evenings, weekends, and holidaysActive retail store management requires the ability to sit, stand, and move around for at least eight hours a dayWork environments include indoor/outdoor malls, strip centers, and other retail locationsLift > 25 poundsYour performance will be measured by your ability to achieve annual store objectives and corporate goals which include but are not limited to the following:Decision-making, independent judgment, and executionConsistently meeting financial objectivesAbility to create an Experience First culture for guests and associatesTalent management, including effectiveness in supervising, directing and developing associatesConsistent execution of operational standardsAbility to foster team collaboration, communication, and performanceStakeholder feedbackPay Range: $22.80-$23.80/Hour.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.