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Shift leader

Tropical Smoothie Cafe

Tropical Smoothie Cafe - Team Leader

Are you looking for a fun and dynamic working environment? Do you have a passion and willingness for delivering unparalleled hospitality? If so, we have the perfect opportunity for you!

Tropical Smoothie Café is a leading brand in the Food & Beverage industry, inspiring a healthier lifestyle with amazing food and delicious smoothies. As a Shift Leader, you will play a key role in delivering on our promise by embodying our four values: Solid Relationships, Thinking Bigger, Creative Spirit, and Inspiring Better.

ESSENTIAL FUNCTIONS
  • Interact with crew members and customers using our unique "Tropitude" to create a positive and fun atmosphere.
  • Deliver unparalleled hospitality to each customer, ensuring they have an amazing experience.
  • Be knowledgeable and proficient in each position within the cafe.
  • Successfully complete the Café Basics Training Program and Certified Trainer Program.
  • Ensure each station is operating to Tropical Smoothie Cafe's standards.
  • Train and coach crew members during each shift to uphold brand standards.
  • Utilize tools to accomplish goals, manage labor, and control inventory.
  • Perform any additional tasks necessary to run the cafe smoothly.
Requirements:
  • Prior experience in a leadership role within the hospitality industry.
  • Legally able to work within State and Federal guidelines.
PHYSICAL REQUIREMENTS
  • Continuous standing and walking throughout each shift.
  • Bending, lifting, and carrying up to 50 pounds for stocking, refilling ice, or taking out trash.
  • Constant face-to-face interactions with crew members and customers.
  • Safely navigate in a fast-paced cafe environment.
  • Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
  • Most shifts are eight hours, but this may vary.
  • Expect some early mornings, late evenings, weekends, and/or holiday hours, with additional opening/closing responsibilities.
  • Lead crew members by demonstrating Tropical Smoothie Cafe's core values in all interactions.
  • Comply with the Tropical Smoothie Cafe Employee Handbook, uniform, and personal hygiene policies for each shift.
In addition to being part of a fun and upbeat environment with no fryers, we offer a range of benefits and perks including:
  • Flexible schedule options to accommodate your needs.
  • Employee discount on our delicious food and smoothies.
  • Paid training to ensure your success in the role.
  • Opportunities for growth and development within the company.
  • Competitive base pay supplemented by tips (average tips as of October 2024 is $2.50/hr-$3.50/hr).
  • Other additional benefits.
If you are a highly skilled, motivated, and enthusiastic individual who enjoys working in a fast-paced environment, then this is the perfect opportunity for you. Apply now and join our team at Tropical Smoothie Café!
Work schedule
  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift
  • Overtime
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Flexible schedule
  • Employee discount
  • Paid training
Vacancy posted 1 day ago
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