Payment Processing Analyst

Workforce Classification:

Hybrid

Join Our Team: Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: .

This is a Hybrid Position located out of our Mountlake Terrace, WA or Spokane, WA campus, with eight days required onsite per month!!!

The Payment Processing Analyst is responsible for various financial processes which include, but are not limited to, payment receipt processing and application, policy compliance and timeliness in the day-to-day administration of Payment Processing functions. The Payment Processing Analyst ensures the accurate accounting of payment and provider overpayment transactions received by Premera, both on-site and in bank lockboxes. This role requires frequent cross-functional interaction within Premera, its subsidiaries, and affiliates as well as with external vendors supporting remittance processing. The Payment Processing Analyst role requires professionalism, sound judgment, and excellent communication and consulting skills. The Payment Processing Analyst exhibits a commitment to excellence, initiative, innovation, adaptability, and teamwork.

What you will do:

• Accurately record all payment processing transactions.

• Analyze and interpret accounting data to ensure appropriate coding and recording of transactions.

• Process financial transactions to include PBC splits and transfers.

• Use bank portals and company systems and processes for decisioning and allocation of payments.

• Execute direct debit transactions from group accounts, to include FEP/OPM drawdowns, as directed.

• Partner with various departments throughout the Premera Group companies on questions and issues related to payment processing and overpayment (refund) transactions.

• Identify and address opportunities for process improvements and efficiency gains.

• Use finance best practices to design, develop, and implement policies and procedures.

• Build and maintain databases regarding member mailings and communications.

• Perform work in compliance with federal and state regulations.

• Backup Senior Analyst as needed.

• Perform other duties as assigned.

What you will bring:

• An associate's degree in business or accounting or 2 years of relevant experience. (Required)

• Three (3) years of production accounting or payment processing experience. (Required)

• Proficiency with Excel, Word and other Microsoft applications. (Required)

• In addition to a standard background check, this position requires a credit check.

• Experience in Workday or similar application. (Preferred)

• Experience in payment receipts applications. (Preferred)

What you will gain:

• Hands-on experience with payment processing, accounting transactions, and financial systems.

• Opportunities to partner across departments and support key financial operations.

• Exposure to process improvement, policy compliance, and finance best practices.

Physical Requirements:

The following have been identified as essential physical requirements of this job and must be performed with or without accommodation:

• This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push.

• This role requires the ability to keyboard and to communicate clearly and understandably in person, and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at View email address on click.appcast.io or via phone at View phone number on click.appcast.io.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

$47,400.00 - $71,100.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .

We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions.

At Premera, we make healthcare work better. By focusing on improving our customers' experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.