DC Coordinator

Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Benefits at Vallen - Medical, Dental, and Vision Insurance - Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage - 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only) - Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents - Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws) - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire. - Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays - Employee Assistance Program - Employee Resource Groups for networking and team building - Tuition Reimbursement Program - Employee Referral Program - Safety shoe and safety glasses reimbursement (based on position) - Employee discounts through BenefitHub - Advancement opportunities - Vallen complies with all minimum wage laws - We accept applications on an ongoing basis Position Summary: The Distribution Center Operations Coordinator supports daily warehouse and order fulfillment operations by managing inquiries, resolving operational issues, and coordinating inventory, shipping, and order workflows. This role serves as a key contact for internal teams, customers, vendors, and carriers to ensure timely resolution of issues, accurate order processing, and adherence to standard operating procedures. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting operational efficiency, inventory accuracy, and customer satisfaction Essential Job Duties and Responsibilities: Research and address all submitted DC Inquiries. Follow-up on inquiries that require additional information or actions to assure timely completion. Assign inquiries to appropriate personnel as needed. Take phone calls and emails from customers, associates, and other collaborators to address or provide direction on any questions or issues. Track shipping errors, production numbers, inventory adjustments and non-conformances for reporting purposes and work on root cause identification. Ability to use, be certified in and operate warehouse power equipment to research and resolve reported issues and questions. Attendance and leave tracking for the Distribution Center. Process and resolve all non-conforming orders on exception reporting. Review all must ships and priority shipments for expediting and completion. Arrange all expedite courier shipments. Work with order management system to establish constant workflow and maintenance of daily orders. Collaborate with vendors, freight carriers and other external providers as a part of normal daily functions. Handle local expenses and complete all credit card reconciliation procedures. Review the aged outbound warehouse transfer reports for resolution a