Commercial Parts Counterperson

Job Description

Job Description

The Commercial Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other internal dealerships) and arranges for delivery and/or installation.

RESPONSIBILITIES

Locates accessories or parts and arranges for installation

Monitors parts inventory and maintains storage area in good condition

Maintains up-to-date knowledge of all vehicles, accessories, and promotions

Maintains accurate sales documentation

Provides timely and accurate reports as required

Performs other duties as assigned

QUALIFICATIONS

High school diploma or GED preferred

Previous experience preferred

Working knowledge of the industry

Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

Strong organizational and problem-solving skills

Helpful attitude and friendly demeanor

Highly professional and dependable

Strong computer and internet skills, including Microsoft Office suite