Merchandise Manager

About The Pacha Group The Pacha Group is an international hospitality and entertainment company operating nightlife venues, hotels, and cultural destinations across Europe and the United States. With more than 50 years of heritage rooted in Ibiza, the Group delivers music-led experiences, hospitality, and lifestyle offerings while maintaining a commitment to sustainability, responsible operations, and community engagement. About Pacha New York Pacha New York is a large-scale music and nightlife venue located in Brooklyn, presenting global electronic artists, live performances, and cultural programming. As part of The Pacha Group’s international portfolio, the venue combines advanced production technology, hospitality services, and community-focused programming to create a leading destination for music and entertainment in New York City. Position Overview Pacha is seeking a highly organized, creative, and business-minded Merchandise Manager to oversee the development, inventory management, sales performance, and brand marketing of all Pacha-branded merchandise across venue operations, online platforms, artist collaborations, and special events. This role combines retail operations, nightlife culture, fashion-forward branding, and live event merchandising. The ideal candidate understands both the logistics of inventory control and the importance of building a strong lifestyle brand presence within nightlife and music culture. Work Environment This position operates within a fast-paced nightlife and entertainment environment including venue operations, festivals, artist events, retail activations, and corporate oEice settings. Flexibility and adaptability are essential. Key Responsibilities Merchandise Operations & Inventory Management ● Manage all merchandise inventory including apparel, accessories, collectibles, and promotional products ● Track stock levels, receiving, transfers, shrinkage, and sell-through performance ● Conduct regular physical inventory counts and reconcile discrepancies ● Coordinate merchandise storage organization between venue and off-site facilities ● Build and maintain inventory systems, SKU tracking, and reporting processes ● Forecast inventory needs based on events, seasonality, artist collaborations, and sales trends ● Work closely with finance and operations teams on budgeting and purchase orders ● Oversee merchandise fulfillment for e-commerce and VIP client requests Brand Marketing & Merchandising Strategy ● Develop merchandising strategies that align with the Pacha brand identity and nightlife audience ● Collaborate with marketing and creative teams on seasonal collections, artist capsules, and limited-edition drops ● Coordinate product launches tied to festivals, events, DJs, holidays, and partnerships ● Assist with merchandise styling, visual displays, pop-up activations, and retail booth setups ● Analyze sales data and customer trends to improve product pricing ● Support social media and promotional campaigns featuring merchandise ● Source vendors, apparel manufacturers, decorators, printers, and fulfillment partners Event & Venue Merchandising ● Manage merchandise operations during events and show nights ● Ensure retail stations are fully stocked and properly staffed ● Coordinate mobile POS systems and cash handling procedures for merchandise sales ● Train merchandise staff on customer service standards and product knowledge ● Monitor sales performance during events and optimize merchandising opportunities ● Work alongside talent and artist management for collaborative merchandise initiatives Administrative & Reporting Duties ● Maintain accurate inventory and sales reports ● Track profit margins, production costs, and retail pricing structures ● Prepare weekly and monthly merchandise performance summaries ● Ensure vendor invoices and purchase orders are processed accurately ● Maintain organized product archives, lookbooks, and production calendars Benefits Overview Eligible employees may receive comprehensive benefits including medical, dental, and vision insurance; paid time off; company holidays; and participation in retirement savings programs in accordance with company policy and applicable law. Salary Range: USD 110,000 – 120,000 per year (Final compensation determined based on experience, skills, and internal equity) An Equal Opportunity Employer The Tribe is an equal opportunity employer, made up of over 35 nationalities and does not discriminate on the basis of race, color, creed, religion, gender/sex, actual or perceived gender nonconformity, identity, expression or presentation (including cisgender/transgender, non-binary or intersex status), actual or perceived sexual orientation, sexual and reproductive health decision, marital status, partnership status, familial status, caregiver status, pregnancy (including childbirth and related medical conditions), alienage, ancestry, national origin, citizenship or immigration status, age, mental or physical disability, military or veteran status, genetic information or predisposing genetic characteristic, arrest or conviction record, credit history, salary history, unemployment status, height, weight, status as a victim of domestic violence, sexual violence, stalking and sex offenses, or any other legally protected status. The Tribe is driven by the principles of love, connection, joy, and music, and bonded by a celebration of people and culture. Work Authorization Applicants must be legally authorized to work in the United States. Minimum requirements: What We’re Looking For Qualifications ● 2–5 years of experience in merchandise management, retail operations, fashion, nightlife, music, or entertainment industries ● Experience managing inventory systems and merchandise logistics ● Strong understanding of nightlife culture, fashion trends, music branding, and live events ● Familiarity with POS systems, Shopify, inventory software, and Excel/Google Sheets ● Excellent organizational and multitasking abilities in fast-paced environments ● Strong communication and vendor management skills ● Ability to work nights, weekends, and event schedules as needed ● Experience with artist merchandise, festival merchandise, or hospitality retail is strongly preferred Preferred Skills ● Graphic design or creative direction experience ● Knowledge of streetwear and music merchandise trends ● E-commerce fulfillment experience ● Photography/content coordination experience ● Budgeting and merchandise forecasting knowledge ● Experience managing freelance or part-time retail staff

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