Registered Nurse Triage- Primary Care- Ashwaubenon

Registered Nurse

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Healththey're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary: The Registered Nurse at Prevea plays a crucial role as an integral member of our clinic team, delivering patient-centered care. Responsible for triaging incoming calls from patients and families, assessing their needs, giving appropriate advice, and facilitating appointments with physicians and advanced provider clinicians. The Registered Nurse position will also provide hands-on direct patient care as needed. The Registered Nurse is accountable for the delivery of exceptional and safe care within the scope of practice as defined by the Wisconsin Board of Nursing and Prevea's policy. Through collaborative practice with members of the Prevea team, they are responsible for patient outcomes that meet the high quality of care provided by Prevea.

What You Will Do:

• Manages patient/family health concerns through telephone triage and consultation. Actively seeks information to understand patient circumstances, problems, expectations, and needs.
• Facilitates caller's access to appropriate level of care by assessing needs and offering clinical options using medical judgement within scope of licensure. May also refer to health care providers, services, and community resources.
• Collaborate with other healthcare providers to develop and implement patient care plans to ensure the best possible care and outcomes of patients.
• Conducts telephone calls back to patients requiring follow-up care or provide test results. Also provides health counseling and education to patients and their families about their healthcare and any follow-up instructions.
• Provides direct patient care which includes, but it is not limited to the rooming of patients, obtaining medical information, performing comprehensive initial patient assessment, and maintaining patient charts/records. Assists the Physician or Advanced Practice Provider with procedures, notes their instructions/orders and makes necessary arrangements to ensure they are carried out.
• Direct patient care may also include medication administration, and communicating information with patients, Physician, Advanced Practice Providers and staff to ensure quality and continuity of care.

Education Qualifications:

• Graduation from an accredited and approved Nursing program Required
• Bachelor's Degree in Nursing Preferred

Skills and Abilities:

• Skilled in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Excellent interpersonal skills and behaviors
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Competent in patient education/teaching
• Ability to assist providers with exams, tests & treatments
• Strong patient assessment skills in person and on the phone in a high-volume, fast-paced environment
• Ability to administer immunizations and medications

Licenses and Certifications:

• Current and valid Registered Nurse license with the state of WI Upon Hire Required
• CPR/BLS Certification-Basic Life Support for Healthcare Providers certification from an approved program. Upon Hire Required

Physical Demands:

• Sit - Constantly
• Stand - Rarely
• Walk - Rarely
• Drive - Rarely
• Climb (Stairs/Ladders) - Rarely
• Bend (Neck) - Occasionally
• Bend (Waist) - Rarely
• Squat - Rarely
• Twist/Turn (Neck) - Frequently
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Rarely
• Lift/Carry 11-25 lbs. - Rarely
• Lift/Carry 26-35 lbs. - Rarely
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull up to 10 lbs. - Occasionally
• Push/Pull 11-25 lbs. - Occasionally
• Push/Pull 26-35 lbs. - Occasionally
• Push/Pull 36-50 lbs. - Occasionally
• Push/Pull 51-75 lbs. - Occasionally
• Push/Pull 76-100 lbs. - Rarely
• Reach (Above shoulder level) - Occasionally
• Reach (Below shoulder level) - Occasionally
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Frequently

Working Conditions:

• Noise - Occasionally

Travel Requirements: 5%

Hearing Requirements:

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements:

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit