Dental Office Administrator/ Front Office Receptionist

Job Description

Job Description

Dental Office Administrator/ Receptionist

We are a privately owned dental office seeking an Office Administrator/ Receptionist

This role requires creating a welcoming and comfortable atmosphere that begins with the first patient interaction.

Primary Responsibilities:

• Serve as the primary point of contact for patients and other offices via phone,e-mail and text
• Communicate clearly, confidently and with kindness
• Answer phones and schedule appointments for providers
• Collect and post patient and insurance payments
• Verify insurance, process insurance claims and upload supporting information where requested
• Facilitate patient referrals
• Maintain accurate and confidential patient records following HIPAA guidelines
• Assist with treatment planning and discussing fees with patients

Minimum Qualifications

• Customer service oriented
• Self motivated
• Ability to work efficiently in a fast -paced environment
• Proficient with word processing software