Family Service Counselor - Inside Sales Representative

divh2Family Service Counselor - Inside Sales Representative/h2pAt Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, youll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer./ppFamily Service Counselor - Inside sales role with leads provided via walk-in traffic inbound calls - Assists families with funeral selections and attends services - Honesty, Integrity, and Quality are at the heart of all we do - Top Family Service Counselors should earn six figure incomes/ppCompensation Potential: Commission/Bonus (Unlimited earning potential)/ppJob-Type: Full-Time/ppLocation: Cloverdale Funeral Home - 1200 North Cloverdale Road Boise, Idaho./ppQualifications:/pulliHigh school diploma or equivalent required; some college or college degree preferred./liliProven track record of success in inside sales production strongly preferred./liliMay require the possession (or ability to obtain) an insurance license as required by applicable law; and/liliValid drivers license in good standing and acceptable driving record./liliBilingual in Spanish speaking strongly preferred/li/ulpJob Duties:/pulliEstablishes a professional relationship with client families to ensure that all needs are being met./liliRepresents the company in a professional and caring manner./liliProvides tours and guides families that visit the cemetery locations./liliAttends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals./liliCompletes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures./liliDevelops new prospects and community-based contacts./liliMakes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging./liliMaintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family./liliActively participates in all required location and company training initiatives./liliReports all progress to the Sales Manager (or Unit Leader) as directed./liliSchedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and/liliIdentifies and remedies all hazards at location and on grounds./liliPerforms other duties as assigned./li/ulpBenefits:/pulliDental insurance/liliEmployee assistance program/liliEmployee discount/liliFlexible spending account/liliHealth insurance/liliHealth savings account/liliLife insurance/liliPaid time off/liliVision insurance/li/ul/div