Client Delivery Manager

Help turn complex industrial operations into clear, successful client outcomes. VEERUM is seeking a Client Delivery Manager to lead implementation, adoption, and ongoing value realization for clients using VEERUM’s visual operations technology. This role requires strong client relationship skills, practical business judgment, and the ability to translate client objectives into clear delivery plans. The successful candidate will be comfortable working with clients, technical teams, product teams, and operational stakeholders to ensure needs are understood, expectations are managed, and outcomes are delivered. This is a strong opportunity for someone who understands industrial, engineering, oil and gas, capital projects, or another asset-intensive environment and enjoys connecting people, process, technology, and practical execution. What You’ll Be Accountable For Client Delivery & Implementation Lead client delivery activities across implementation, adoption, and ongoing value realization. Translate client business objectives into clear delivery requirements, priorities, and action plans. Support successful onboarding, implementation, and adoption of VEERUM’s technology. Identify risks, blockers, dependencies, and scope changes early. Keep delivery work moving forward with clear communication, practical problem solving, and strong follow-through. Client Relationships Build trusted relationships with client stakeholders across operational, technical, and leadership levels. Facilitate productive conversations to understand client workflows, business needs, and desired outcomes. Communicate progress, risks, decisions, and next steps clearly and consistently. Help clients understand how VEERUM’s technology can support better planning, execution, maintenance, and operational decision-making. Internal Coordination Work closely with product, technical, and client success teams to ensure client needs are understood and delivery work is aligned. Provide clear client context, delivery updates, and practical recommendations to internal teams. Help turn ambiguity into clear next steps. Support strong handoffs, documentation, decision-making, and follow-through across the client lifecycle. What We Want to See on Your Resume 2 to 5 years of experience in oil and gas, industrial operations, engineering, capital projects, or a related asset-intensive industry. Ability to travel to Canada at minimum quarterly (Passport required) Experience working with technical, operational, and leadership stakeholders. Experience supporting client delivery, implementation, project coordination, client success, account management, operations, or related work. Exposure to operational workflows, industrial environments, engineering processes, capital projects, or complex asset environments. Experience coordinating work across internal teams and external stakeholders. Additional experience that would be considered a strong asset includes: Software implementation, SaaS, enterprise technology, or industrial technology experience. Experience with digital twins, GIS, BIM, geospatial technology, visualization platforms, or related technologies. Familiarity with integrations, data flows, product development, or technical delivery processes. Experience managing scope, risks, dependencies, timelines, and change requests. Experience using Google Workspace, project management tools, CRM tools, or client-facing reporting tools. What We’ll Be Looking for in the Interview Strong communication skills and the ability to explain complex information clearly. Practical judgment and the ability to balance client needs, internal capacity, scope, and timelines. A relationship-first approach with the ability to build trust and manage expectations. Comfort working in ambiguity and creating structure when the path is not perfectly defined. Curiosity about client operations, workflows, pain points, and business objectives. Strong ownership, accountability, and follow-through. The ability to facilitate productive conversations with technical, operational, and executive stakeholders. A calm, solutions-focused approach when priorities shift, issues arise, or clients need clarity. The ability to work cross-functionally and keep people aligned without making everything heavier than it needs to be. What Success Looks Like A successful Client Delivery Manager at VEERUM: Builds strong and trusted client relationships. Understands client business objectives and operational workflows. Translates client needs into clear delivery plans and internal priorities. Keeps implementation, adoption, and delivery work moving forward. Communicates clearly with clients and internal teams. Identifies risks, blockers, and scope changes early. Supports clients in realizing value from VEERUM’s technology. Brings structure to ambiguity and follows through on commitments. Why VEERUM? At VEERUM, you will have the opportunity to work with a growing technology company that is building practical solutions for complex industrial environments. This is a role where your work will have direct visibility and impact, helping clients adopt technology that improves planning, execution, maintenance, and operational decision-making. VEERUM offers: Salary of $75,000 to $95,000 USD Bonus eligibility $1,000 / month for benefits Hybrid work environment Time off that supports work/life integration Great colleagues who care about doing strong work Openness to new ideas, process improvements, and better ways of working A supportive approach to AI, automation, and tools that improve efficiency and decision-making This is a strong opportunity for someone who enjoys building relationships, creating clarity, solving problems, and helping clients get real value from technology. About VEERUM VEERUM helps industrial asset owners make better decisions through visual operations technology. By connecting data, reality capture, and digital workflows, VEERUM helps organizations improve planning, execution, maintenance, and operational performance across complex industrial environments. As VEERUM continues to scale, the company is strengthening how it supports client implementation, adoption, and value realization. The Client Delivery Manager will play an important role in helping clients move from business needs to practical, successful outcomes. To apply, please upload your cover letter and resume in one document. While we appreciate all applications, only those selected for an interview will be contacted. At VEERUM, we are proud to support a diverse, equitable, and inclusive workplace where people feel they belong. We encourage applications from all qualified candidates who are legally able to work in Canada. #J-18808-Ljbffr