Retail Cosmetics Sales Associate - Lancome, Visalia - Full Time
Macy's
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts
and minds of America for more than 160 years. A story about innovations and
traditions…about inspiring stores and irresistible products…about the excitement
of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day
Parade. We’ve been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this such a
special place to work. Job Overview As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the
trusted expert our customers turn to for all things beauty. Passionate about
both products and people, you play a key role in creating a personalized and
inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert - offering expert advice,
conducting product demonstrations, and providing tailored consultations that may
include makeup application and skincare recommendations. Your deep product
knowledge and ability to stay current on trends allow you to introduce customers
to new items and innovations that match their unique needs and style. Building
lasting client relationships is at the heart of your role. You’ll proactively
grow and manage a loyal client base through consistent follow-up, virtual
outreach, and personalized service - always with the goal of exceeding
expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for
beauty, you’ll help every customer leave feeling confident, cared for, and
excited to return. How our Beauty Colleagues spend their day…* Our colleagues begin each day energized and ready to make an impact. They
wear their name badge with pride, greet teammates with a warm hello, and help
ensure the sales floor is clean, organized, and prepared for customers.
Before getting started, they review their sales goals, learn about new
arrivals and top-selling items, and stay up to date on current trends and
promotions - so they’re fully informed and ready to engage, educate, and sell
with confidence.
* On the floor, they focus on the customer - offering a warm welcome, making
eye contact, and creating friendly, personal conversations to create customer
relationships to bring the customers back.
* Throughout the day, they maintain a shoppable space by maintaining the
counter and sales floor, refresh signage and pricing, and assist with
merchandise moves as needed to support a seamless customer experience. .They
always Finish Strong - sharing our Loyalty program benefits, making sure
customers have all they need, and ending with a sincere thank-you, often
walking the package around and using the customer’s name.
* We believe service starts with each other - supporting one another with
honesty, care, and collaboration so we can better serve our customers and
communities.
* And we know that excellence is a journey - we strive to improve every day,
take pride in our work, achieve sales goals and learn from each other to
deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. All
schedules contain weekend shifts as part of the requirements. Hours are
dependent on business needs and colleague availability. Information regarding
hours per week needed for benefit eligibility purposes can be found here
[ Who You Are * Flexible availability, including days, evenings, weekends and holidays with
regular, dependable attendance and punctuality
* Must be able to:
* Understand and communicate effectively with customers, co-workers, and
supervisors
* Read and understand employment policies and safety rules/procedures in
English
* Deliver personalized beauty experiences by building relationships with
customers, uncovering their needs, demonstrating product application, and
educating them on the benefits and use of beauty products.
* Drive sales and client loyalty by maintaining an organized and shoppable
space, leveraging clienteling tools to promote offers and product launches,
participating in sales events, and staying up to date through ongoing
training and vendor education.
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
* Effectively use point-of-sale technology and digital tools to streamline
transactions and enhance the shopping experience
* At least 1 year of customer service or selling experience required Essential Physical Requirements You Will Perform * This position requires talking, lifting, constant moving, standing, and
reaching with arms and hands.
* Standing for at least two consecutive hours, lifting at least 25lbs.,
stooping, kneeling, crouching, and climbing ladders, reaching, including
above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process
register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy comprehensive
health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. Grow your
career with continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here
[ About Us This is a great time to join Macy’s! Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the most
memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues
covered by a collective bargaining agreement. Macy's Inc. reserves the right to
amend this job description at any time. Macy's Inc. is an Equal Opportunity
Employer, committed to an inclusive work environment. BEAUTY00
Vacancy posted 9 hours ago
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