IT Specialist

You are a driven and self‑motivated sales professional who thrives on building trusted client relationships and identifying strategic business opportunities. With a proven background in IT solutions and services, you bring strong consultative selling skills, professionalism, and a desire to grow both new and existing customer accounts. You are comfortable working independently in a remote environment and excel at managing multiple priorities, navigating complex sales cycles, and delivering results. Your interpersonal skills, customer‑first mindset, and business acumen make you a key partner to your clients and your team. You’re adaptable, goal‑oriented, and take ownership of your success. IT Specialist (Level 1–2 Support) What We Need Seeking an onsite IT Specialist / Level 1–2 Support resource to address ongoing connectivity issues while supporting the initiation of a new ERP implementation. This is an onsite, hourly, temporary role based in Glens Falls, New York. Key Responsibilities / Environment Provide Level1 and Level2 support across networking and server infrastructure. Troubleshoot and resolve: Internet connectivity issues PC and user connectivity problems ERP (Workwise) server connectivity Support a hybrid environment including: Microsoft Azure 2 Domain Controllers (1 cloud‑based, 1 on‑premises, currently not synced) 2 on‑premises servers Fortigate firewalls Printers Potential to assist with ERP (Workwise) administration as the implementation progresses. Provide day‑to‑day support for office users including laptop/desktop support, printers, and peripherals. Monitor tape backups and provide break‑fix support for on‑site servers. Perform network troubleshooting and support as needed. Qualifications & Skills Strong networking and server experience at Level1 and Level2 support. Comfortable working in mixed cloud and on‑premises environments. Minimum of 2 years hands‑on troubleshooting experience with minimal supervision. Experience with ERP systems, preferably Workwise. Additional Information Parking available onsite If hired as regular employee – Benefits include medical, vacation, PTO + 401k (currently this is a temporary role with no benefits). Interviews targeted for next week (Hiring Manager available Tuesday to Thursday) CSI is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and providing equal employment opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr