Patient Care Navigator

About this position At Axil Health, we're not just talking about the future of healthcare – we're creating it. We combine cutting‑edge patient monitoring technology with compassionate, personalized care to transform the lives of those with chronic conditions. Our integrated approach brings together doctors, pharmacists, and care specialists like you to provide unparalleled support to our patients. About The Team You'll Join We're a company of thinkers, doers, problem‑solvers, builders, and patient advocates. People who see a gap and close it, not wait for someone else to. You’ll work cross‑functionally, connected to a mission that touches clinical operations, technology, and patient care at every turn. At Axil Health, you join a small team where your work is visible, your voice counts, and your judgment shapes how things get built, not just how they run. Who Does Well Here People thrive at Axil Health when they’re motivated by the actual outcome of the work: helping patients manage chronic conditions and stay connected to care between visits. This isn’t a fast‑growth tech culture chasing headcount. We are a small, mission‑driven team where individual contributions are visible and accountability matters. The strongest fits tend to be people who: Care about the patient behind the data point. Whether you’re in clinical operations, care navigation, or support functions, the work touches real people managing real health conditions. Are comfortable with ambiguity and building, not just maintaining. We’re still defining processes in many areas, so people who can bring structure without waiting to be told exactly how do well. Communicate directly and kindly. We value people who raise issues early, give and receive feedback without drama, and treat colleagues with respect even under pressure. Take ownership without needing constant oversight; self‑direction matters as much as collaboration. Stay curious. Healthcare and patient monitoring technology both evolve quickly, and people who keep learning keep up. Why You'll Love Working at Axil Health Make a tangible difference in patients’ lives every single day Work with a passionate team that feels like family Gain experience with cutting‑edge healthcare technologies Enjoy a supportive work environment that encourages professional growth Be part of a company that’s shaping the future of healthcare Competitive salary and benefits package What You’ll Do Day‑to‑Day Reach out to your assigned patients on a structured schedule — some weekly, some monthly — based on their condition and risk level Review remote monitoring dashboards and proactively contact patients when data is trending in the wrong direction Document patient interactions using AI‑assisted tools (less typing, more connecting) Escalate clinical concerns to an on‑team pharmacist using clear protocols Assist in enrolling newly eligible patients into the program Requirements Certified Medical Assistants (CMA, CCMA, RMA, NCMA, or equivalent national certification) Licensed Practical Nurses (LPN) with an active NC license Registered Nurses (RN) looking to step away from bedside and into a structured, relationship‑based model What You Get Compensation discussed at interview Company‑sponsored insurance options: Medical, Dental, Vision Company Paid Short Term Disability Long term Disability Company Paid Term Life Insurance with add‑on options Two 401(k) program options 15 days PTO that increases with tenure Paid holidays + 2 additional floating holidays to use at your discretion Quarterly performance bonuses tied to quality and outcomes metrics Paid training that supports how you learn Schedule: Monday‑Friday 8am‑6pm (Flexible to support life’s needs). Overtime offered for Saturday and Sunday. 36+ hours/week required for full‑time benefits eligibility. Career Path Care Navigators at Axil have moved into team lead roles, training and onboarding positions, process improvement, and IT. #J-18808-Ljbffr Axil Health