Loan Sales Specialist - Bilingual

Loan Sales Specialist - Bilingual

Advance your potential and reach your goals

Location: Ontario, California

What makes a Loan Sales Specialist - Bilingual successful at OneMain? Check out the top traits we're looking for and see if you qualify.

• Compassionate
• Entrepreneurial
• Team Player
• Personable
• Goal Oriented
• Multi Tasker

Being surrounded by people who care and bring positive energy really motivates me to keep growing my career. Knowing I'm part of a group that shares the same mission and supports one another makes me look forward to coming to work.

Caroline, Senior Loan Specialist

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED
• Bilingual - Spanish

Preferred:

• Sales, Collections or Customer Service experience

Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)