Sr. Business Process Architect

Job Description

Job Description

Company Description

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Job Description

Cricut is seeking a strategic, hands-on Senior Business Process Architect to serve as a trusted technology partner and product leader for Manufacturing, Supply Chain Planning, Operations, and related business functions.

This role will own the end-to-end business process architecture, application capabilities, and technology roadmap across key operational functions. The ideal candidate combines deep business process expertise, enterprise application knowledge, and strong technical acumen to identify opportunities for business transformation, process simplification, automation, and Agentic AI.

This individual will work closely with business leaders to understand challenges, anticipate future needs, and translate business strategies into scalable, integrated technology solutions. The role requires strong ownership, solution accountability, and the ability to influence both business stakeholders and IT delivery teams.

Key Responsibilities

Business Partnership & Process Architecture

• Serve as a strategic IT partner to Manufacturing, Supply Chain Planning, Logistics, and Operations leadership.
• Own end-to-end business process architecture across:
  • Forecast-to-Plan (Demand & Supply Planning, S&OP)
  • Build-to-Stock (Manufacturing, Inventory, BOM, MRP)
  • Order-to-Cash (Order Management, Fulfillment, Distribution)
  • Procure-to-Pay (Sourcing, Purchasing, Supplier Management)
  • Product Costing, Inventory Valuation, and Operations Finance
• Identify process gaps, inefficiencies, and opportunities for standardization, simplification, and automation.
• Understand business strategy and enable new business models, capabilities, and operational initiatives through technology.

Business Capability & Application Strategy

• Own business capability assessments, application portfolio evaluation, rationalization, and technology roadmaps.
• Lead business demand intake, opportunity assessment, project qualification, and prioritization in partnership with business stakeholders.
• Evaluate existing systems and recommend improvements, consolidation, or new technology solutions.
• Analyze upstream and downstream impacts across enterprise processes, applications, integrations, and data flows.
• Define future-state business architecture and align technology investments with business value.

AI, Automation & Business Transformation

• Identify and champion opportunities for Agentic AI, intelligent automation, predictive analytics, and AI-enabled decision support.
• Partner with technical architects and engineering teams to translate business opportunities into practical AI and automation solutions.
• Drive process innovation using modern enterprise technologies, data platforms, and analytics.
• Establish measurable business outcomes through productivity improvements, cost optimization, and operational efficiency.

Solution Ownership & Project Delivery

• Take end-to-end accountability for functional solution architecture, ensuring solutions address business needs and remain scalable, integrated, and sustainable.
• Lead business discovery, requirements analysis, solution evaluation, and high-level functional design.
• Collaborate with SAP functional analysts, technical architects, developers, and integration teams to guide solution design and execution.
• Provide functional leadership throughout project delivery, including design reviews, testing, deployment, and business adoption.
• Ensure solutions align with enterprise architecture, SAP S/4HANA capabilities, and established IT standards.

Cross-Functional Leadership & Governance

• Influence business and IT teams through strong domain expertise, collaboration, and decision-making.
• Facilitate cross-functional discussions, resolve process conflicts, and drive alignment on enterprise-wide solutions.
• Establish business process KPIs, track solution effectiveness, and identify continuous improvement opportunities.
• Mentor functional analysts and promote business process knowledge, solution quality, and accountability.

Qualifications

Required

• Bachelor's degree in Information Systems, Engineering, Supply Chain, Business, or related field.
• 15+ years of experience in enterprise applications, business process architecture, or technology-driven business transformation.
• Deep functional expertise across Supply Chain Planning, Manufacturing, Procurement, Order Management, Inventory, and Product Costing.
• Strong understanding of end-to-end business processes and cross-functional dependencies.
• Experience with enterprise ERP platforms such as SAP S/4HANA, Oracle ERP, or comparable systems.
• Proven experience in business capability mapping, application strategy, process reengineering, and technology roadmap development.
• Experience leading business discovery, solution architecture, and cross-functional technology initiatives.
• Strong business partnership, analytical, communication, and stakeholder management skills.
• Demonstrated ability to independently own business solutions from concept through implementation and adoption.

Preferred

• Experience in consumer products, high-tech manufacturing, retail, or global supply chain environments.
• Knowledge of SAP S/4HANA, advanced planning systems, and enterprise integrations.
• Experience with AI/ML, Agentic AI, workflow automation, data analytics, and business intelligence.
• Familiarity with enterprise architecture frameworks, business capability modeling, and application portfolio management.
• Experience with product management, Agile delivery, and enterprise transformation programs.

Key Competencies

• Strategic Business Partnership & Influence
• End-to-End Business Process Architecture
• Operations & Supply Chain Domain Expertise
• Business Capability & Application Portfolio Management
• AI-Driven Transformation & Automation
• Functional Solution Architecture & Accountability
• Enterprise Systems Integration & Impact Analysis
• Product Ownership & Technology Roadmap Development
• Cross-Functional Leadership & Execution

Additional Information

We’ve Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply…

Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here.

One More Thing (It’s a Big One)

This role is in-office at least 4–5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.

If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.

Relocation Statement:

• This position is eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.