Quality Control Supervisor/Team Leader

About the Company

Impact Beverage provides scalability to the world’s fastest growing beverage brands. As this market has grown rapidly, so has Impact Beverage. We are a beverage manufacturing and warehousing company known for an innovative business model and dynamic company culture. Our team at Impact Beverage is open-minded about continuous improvement and embraces technology to help make our products exceed customer expectations.

About the Role

The Quality Control Supervisor provides daily oversight, direction, and technical support to the Quality Control team to ensure product safety, regulatory compliance, and consistency across all beverage production operations. This position acts as a bridge between operations and the Quality Department, ensuring that testing, documentation, and GMP standards are executed with accuracy and timeliness. The Quality Control Supervisor will serve as the primary point of contact for on-shift quality decisions, mentor technicians, support root cause analysis, and ensure all food safety and quality programs are properly implemented and sustained.

Responsibilities

Oversight & Leadership

• Lead, schedule, and coordinate daily activities of Quality Control Technicians.
• Ensure timely completion of all analytical, sensory, and process checks.
• Review QC documentation for accuracy, completeness, and compliance with internal and SQF standards.
• Provide on-the-floor guidance to address nonconformances or process deviations.
• Communicate product quality or safety concerns to production management and escalate significant issues to the Quality Director.

Technical & Process Management

• Verify that in-process and finished product testing meet customer and specification requirements.
• Operate and monitor analytical equipment and trends (pH Meter, Seam Scanner, PU Meter, c-DGM, c-TPOS, Density Meter, qPCR, HPLC, etc.) and communicate deviations to stakeholders.
• Support corrective and preventive action (CAPA) development following quality incidents.
• Ensure adherence to all GMP, food safety, and environmental requirements.
• Assist in the validation of new equipment, formulas, or packaging configurations.

Team Training and Communication

• Train, coach, and evaluate QC Technicians on proper testing, documentation, and escalation procedures.
• Reinforce quality culture and accountability throughout production and packaging teams.
• Support ongoing calibration, audit readiness, and process improvement projects.
• Participate in internal audits, customer visits, and regulatory inspections as required.

Documentation & Compliance

• Review daily metrics and KPIs and present daily results to the Senior Leadership team.
• Ensure that QC records, logs, and test data are properly maintained in SAP, databases, and physical archives.
• Conduct daily quality review meetings to communicate results, trends, and action items.
• Support documentation control and assist with updates to SOPs and work instructions.
• Verify that lab and production areas always maintain audit readiness.

Qualifications

• 2+ years in quality, food safety, or laboratory roles within beverage or food manufacturing.
• Experience leading or training quality or production personnel preferred.
• Bachelor’s degree in Food Science, Chemistry, Biology, or related field preferred.

Required Skills

• Strong leadership, communication, and interpersonal skills.
• Advanced knowledge of quality control testing, beverage processing, and GMP practices.
• Detail-oriented with strong organizational and follow-up skills.
• Comfortable in fast-paced production environments and able to make quick, informed decisions.
• Proficient in Microsoft Office and production/quality software (e.g., SAP, SharePoint, data tracking tools).

Preferred Skills

• Ability to lift, push, or pull up to 165 lbs. as needed.
• Ability to stand, crouch, or move throughout production and lab areas.
• Work at height or in confined spaces when required.
• Wear appropriate PPE per task.

Pay range and compensation package

• Medical, Dental, and Vision benefits
• 401K retirement savings plan with up to 4% employer match, no vesting period (eligible after 6 months of employment)
• Paid vacation and paid designated holidays
• On-site Impact Food Hall with health-conscious lunch provided 3x per week
• Wellness program benefit
• Adoption assistance benefit
• Childcare assistance benefit
• Community service assistance benefit

Equal Opportunity Statement

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.