Supervisor - Technical Services (Field) #3808

Primary purpose:

To supervise the technical support for the safe, reliable, and cost-effective operation of crude oil, natural gas, and carbon dioxide pipeline system operations, pump stations, compressors, and all related equipment, and the supervision of multiple operating personnel. Directly responsible for employee performance, training, and development. Also responsible for contributing to the safety and environmental programs, regulatory, and O&M compliance. 

Responsibilities

Essential duties and responsibilities:

• Manage the technical support, including technical support staff, within a geographic region.
• Directly responsible for the operation and maintenance of equipment, instrumentation, pumps, vessels, pipelines, compressors, auxiliary equipment, engines, turbines, motors, cooling equipment, valves, seals, and other related equipment.
• Ensure the repair, modification, and maintenance of appropriate equipment, systems, and assets including the scheduling of such tasks.
• Monitor and refine programs, procedures, and equipment to ensure a safe environment exists for employees, customers, and the public.
• Review and recommend technological advancements for field operations.
• Manage all PHMSA and regulatory requirements, and be prepared to assist during any inspections or audits for the area of responsibility.
• Support the implementation of remote equipment analysis tools and processes.
• Monitor and implement company procedures, standards, and best practices.
• Participate in the safety program including the identification, reporting, and correcting of safety and environmental concerns.
• Ensure environmental and governmental compliance related to the equipment within the supervisor’s region.
• Lead employee training and development for direct reports.
• Ensure that all requirements on the Operator Qualification (OQ) Program are met for both contract and company employees. 
• Provide leadership and oversee the planning and direction of activities at multiple locations within the area.
• Manage, plan, and forecast the Capital and O&M Budgets for the area of responsibility.
• Participate in the development of O&M procedures, site-specific procedures, project scopes, and work plans.
• Oversee construction and/or maintenance activities performed by internal personnel or third parties.
• Assist with AFE project preparation, scheduling, monitoring projects costs and project completion.
• Conduct performance evaluations of direct reports.
• Develop short- and long-range plans, goals, and objectives for the equipment analyst team. 
• Complete all applicable documentation and record keeping.
• Perform all work in compliance with Company standards, procedures, regulatory and Company tariff requirements.
• Respond to emergency situations at any hour of the day or night. This includes and may not be limited to being in possession of required equipment and tools, designated forms, policies, regulations, and manuals.
• Foster a positive open work environment, systems approaches and disciplined execution of all assigned tasks. 
• Manage personnel-related matters, including providing performance-based feedback, providing support, and completing administrative paperwork as needed.
• Demonstrate and enforce the highest professional integrity, ethics, and safety discipline. 
• Demonstrate and reinforce a culture of regulatory compliance. 
• Deal with a wide variety of people with tact, courtesy, and professionalism.
• Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.
• Maintain regular, dependable attendance and a consistently high level of performance.
• Will work non-traditional hours as needed.
• Maintain a high regard for personal safety, for the safety of employees, company assets, and the general public.
• Other daily, weekly, monthly, or special project duties as identified and defined.

Minimum requirements :  

Education:

• Associate’s degree from an accredited institution in Engineering, Business or a related discipline.
• A minimum of five (5) years direct work experience with technical support for crude oil/gas pipeline system operations, including prior supervisory responsibility may be considered as a substitute for a degree.  

Experience/Specific Knowledge:

• A minimum of two (2) years working experience with technical support of mechanical and pipeline systems.
• A minimum of five (5) years with direct people management.
• Knowledge and experience in operation of pipeline, measurement, pump stations, compression, and all related equipment. 
• Knowledge and experience in safe handling practices of crude oil, flammable gases, liquids, and high and low pressure systems.
• Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint and Outlook.

Certifications, Licenses & Registrations:

• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities:

• Good math skills (addition, subtraction, multiplication, division, fractions, decimals).
• Strong leadership skills and the ability to manage crews at multiple locations and multiple tasks on a daily basis.
• Solid communication (verbal and written) and interpersonal skills.
• Demonstrated ability to lead toward operational excellence.
• Strong customer focus in dealing with engineering, field operations, and other internal and external groups.
• Must be able to perform all essential and marginal functions of the job.
• Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules.
• Ability to successfully perform multiple tasks with strict deadlines.
• Ability to organize and prioritize daily work.
• Experience with 
• Job level commensurate with experience and skill sets ; position will be filled depending on qualifications, experience and skill sets of the successful candidate. 

Physical Demands:

All physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.
• Minimal safety hazards; general office working conditions.
• Must be able to sit for prolonged periods of time.
• The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions:

• Living environs may be negotiable and will be relevant to the work location.
• Frequent overnight travel may be required. 
• Required to carry a cell phone, and be available to respond during working and non-working hours.
• The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

Supervisory Responsibility:

• Yes

Preferred Education, Experience, Certifications, Competencies, Skills & Abilities:

Above the minimum requirements, not required but advantageous in this position: 

• Bachelor's degree from an accredited institution in Engineering, Business or a related discipline.

Other Responsibilities: 

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.