Quality Assurance Specialist — Elevate Call Center Quality
SwiftCruit
Sedgwick is seeking a Quality Assurance Associate to monitor service transactions and assess call quality across the service center teams. You will audit workflows, provide feedback, and support continuous improvement in customer interactions. In this role you will mentor new team members, report findings to management, and help maintain high standards of accuracy, efficiency, and customer care within a collaborative environment. #J-18808-Ljbffr SwiftCruit
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Quality Assurance Specialist — Elevate Call Center Quality in New York, NY vacancy
- 24 Hours Group is seeking a Quality Assurance (QA) Specialist to ensure exceptional customer service standards. The QA Specialist will monitor interactions, provide feedback, and drive improvements. This on-site role at 5 Abuseridze Tbeli St., Tbilisi, Georgia, requires...SuggestedFull time
- ...unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science. The Quality Assurance Principal Specialist serves as a senior Quality leader responsible for the oversight, effectiveness, compliance, and...SuggestedTemporary workWork at office
BioIVT
New York, NY12 days ago - ...Entrepreneurial, Empowered...Explore the Opportunities! Job Title: Quality Assurance Specialist Department: Equipment Manufacturing Reports To:... ...and quality criteria Halt manufacturing process or elevate issues to management and engineering when deviations from...SuggestedTemporary workWork at officeLocal areaMonday to FridayNight shiftWeekend workWeekday work
- ...truly exceptional service. We're looking for a Complaints & Quality Assurance Specialist to join our Customer Experience team.This is a unique... ...Assurance & Service ExcellenceConduct quality evaluations across calls, emails, written correspondence, and member requests....SuggestedPermanent employmentFull timeWork at officeLocal areaWorldwideWeekend work
$103.95k - $240.35k
ResponsibilitiesNoblis is seeking Quality Assurance Specialists to join our team, providing professional services to the Federal Aviation Administration... ...is based on full time status. For part time or on-call staff, compensation is proportionately adjusted based on hours...SuggestedPermanent employmentFull timeContract workPart timeWork experience placementLocal areaRemote work- ...Quality Assurance & Improvement Specialist The Emma L. Bowen Community Service Center is seeking a Quality Assurance & Improvement Specialist to join our team. This position is a terrific opportunity for someone to gain additional experience and make a difference in...Full time
Upper Manhattan Mental Health Center, Inc.
New York, NY4 days ago - ...AuraOne is seeking a remote BI evaluation specialist to review dashboards and performance reporting outputs, applying a versioned rubric... ...cases, and document recurring issues to help improve model quality. Prior experience with BI dashboards evaluation and strong written...Remote work10 hours per week
AuraOne
New York, NY5 days ago - ...All Jobs Quality Assurance & Improvement Specialist Quality Assurance & Improvement Specialist - Hybrid Remote • N • Administration Full-time Job Description EMMA L. BOWEN COMMUNITY SERVICE CENTER is seeking a Quality Assurance & Improvement Specialist to join our team...Full timeWork experience placementRemote work
Bowencsc
New York, NY1 day ago - ...Recognition Conversation Evaluator for a remote contractor role. You will review evaluation prompts and responses, applying AuraOne's quality rubric to generate structured feedback for retraining. Responsibilities include comparing responses, labeling edge cases, and...For contractorsRemote work
AuraOne
New York, NY1 day ago - ...Quality Assurance Specialist The NYC Department of Consumer and Worker Protection (DCWP) is the nation's leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them...Local area
New York City | Public Safety, Inspections, & Enforcement
New York, NY2 days ago - Job Title Software Engineer Job Description This role reports directly to the Head of Engineering and will work closely with our team of two developers. Communication will be primarily on Slack, Google Meet, Email and via Google Docs. We typically deploy site ...
Proper Cloth
New York, NY3 days ago $66.3k - $75k
...Job Description Position Summary: The Quality Assurance (QA) Specialist at Fedcap Inc is responsible for ensuring the integrity and continuous improvement of program operations by monitoring, evaluating, and enhancing services and processes across various contracts...Ongoing contractContract workFedcap Rehabilitation Services
New York, NY4 days ago$66.7k - $87.12k
...Quality Assurance And Quality Control Specialist At Municipal Credit Union, we believe that an incredible culture... ...retail operations, member contact center, and member support functions Review... ...place for all people to call home. Diversity of race, thought,...Local areaFlexible hoursMunicipal Credit Union
New York, NY3 days ago$25 - $26.44 per hour
...Quality Assurance Specialist (816231) Job Title: QA Specialist (816231) State Location: NY Compensation: USD 25 - USD 26.44 - hourly... ...deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites....Hourly payContract workWork experience placementLocal areaEquus
New York, NY2 days ago- ...candidate to assess workforce activities and ensure compliance with policies in New York. The role involves implementing continuous quality improvement processes and effectively communicating with management. Ideal candidates should have a Bachelor's Degree or two years...Local area
Equus
New York, NY1 day ago - ...LHH in New Jersey seeks a detail-oriented Monitoring Specialist to ensure compliance with federal, state, and local requirements within... ...programs. You will conduct surveillance of activities, implement quality improvement, review internal reports, and prepare monitoring...Local area
LHH
New York, NY4 days ago - ...Job Description *Job Overview* We are seeking a meticulous Quality Assurance Specialist to join our team. The ideal candidate will be responsible... ...Required) Shift availability: ~ Day Shift (Required); On-call (for after hours incident reporting needs); Work...Full timeWork at officeShift workDay shift
Harris Hands Community Services, inc.
New York, NY14 days ago - Quality Assurance Specialist REMOTE ROLE FULL TIME (DIRECT HIRE) OPEN FOR USC OR GC ONLY (NO C2C) Mandatory Skills: Medicaid, CHIP, SNAP, TANF... ...functionality to the UAT testers) Participate in defect triage calls and ensure that the defined defect management process is...Full timeRemote work
- A leading haircare brand is seeking a Senior Quality Assurance Specialist (Contractor) to support quality operations. This role requires a Bachelor’s degree in a science-related field and 3-5 years of experience in quality assurance within the cosmetics or personal care...Remote jobContract workFor contractors
$64.35k
...Springfield Gardens, NY 11434 Salary Range: $64,350.00 - $64,350.00 Salary/year Position Summary Develop, implement and oversee quality assurance and regulatory compliance strategies with regard to program-related licensing standards. Essential Responsibilities Develop,...Work experience placementWork at office- Quality Assurance Specialist (Full-Time/Multiple Locations) Apply for the Quality Assurance Specialist role at The Salvation Army USA Eastern Territory. Responsibilities Attend meetings and training sessions provided by OPWDD. Serve as an active member of the Incident...Full time
- A Quality Assurance Specialist completes technical reviews of Insurance Underwriting reports, provides coaching and technical assistance to the field representatives, and is responsible for staying current with industry changes and standards to ensure the quality of loss...
- Ten Lifestyle Group is seeking a Complaints & Quality Assurance Specialist to join our Customer Experience team in a hybrid capacity. The role blends complaint resolution, escalation management, and质量 assurance, with half focus on member and corporate complaints and half...
- Summary The Quality Assurance (QA) Specialist II is responsible for maintaining Quality databases and providing an on-the-floor QA presence and oversight to operations. This role includes identifying compliance risks in the operation prior to and during execution, avoiding...Work experience placementImmediate start
- ...Quality Assurance & Compliance Specialist The Quality Assurance & Compliance Specialist supports the organization's Quality Assurance, Performance Improvement... ...of behavioral health clinical documentation, person-centered treatment planning, medical necessity, documentation...Work at officeLocal area
Metropolitan Center for Mental Health
New York, NY5 days ago - ...development manufacturing organisation (CDMO), who are looking to expand their team in New York. Summary The Senior Quality Assurance (QA) Specialist is responsible for the review of various documents, protocols, qualifications and/or reports related to Quality Management...Contract work
- ELB Learning is seeking a Quality Assurance Specialist to review learning deliverables, ensuring grammar, formatting, accessibility, audio quality, and client readiness. You will collaborate with instructional designers, developers, creatives, and project managers to verify...Remote job
$67k - $83.2k
Quality Assurance Specialist II - Albany, NY Build your future at Curia, where our work has the power to save lives. The Quality Assurance (QA) Specialist II is responsible for maintaining Quality databases and providing an on-the-floor QA presence and oversight to operations...Contract workWork experience placementImmediate start$26 - $28 per hour
...and we look forward to what lies ahead. Job Title: QA Specialist Report to: Quality Assurance Coordinator Location: Bronx, NY Job Classification: (Full... ...to promote continuous quality improvement and person-centered services for individuals with intellectual and developmental...Hourly payFull timeTemporary workWork at officeLocal areaMonday to FridayShift work$20 per hour
Description The Quality Assurance Specialist is responsible for all activities involving quality assurance and compliance with applicable regulatory requirements; conducts audits and reviews/analyzes data and documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES Promote...Hourly payFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality Assurance Specialist — Elevate Call Center Quality. Be the first to apply!
Related searches
- quality assurance associate New York, NY
- qa specialist New York, NY
- qa associate New York, NY
- software quality assurance specialist New York, NY
- quality assurance specialist New York, NY
- quality lead New York, NY
- quality environment health safety manager New York, NY
- quality facilitator New York, NY
- quality reviewer New York, NY
- quality management nurse New York, NY