Field Engineer

Field Engineer

Mobile Communications America, Inc. (MCA), your trusted advisor for wireless communications, data, and security, is seeking an experienced Field Engineer in Indianapolis, IN to support our fast-growing Security division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

What You Will Be Doing:

• Overseeing system infrastructure, system hosting, system connectivity, and system licensing.
• Program and commission systems for projects.
• Develop programming documents and system matrices.
• Perform pre-installation programming, kitting, and device configuration.
• Provide technical support to other technicians.
• Apply digital licenses as needed.
• Ensure quality assurance on system installations.
• Maintain and enforce device labeling standards.
• Collaborate with engineering during design and drafting phases.
• Contribute to the Design Team by providing drawings, red lines, and as-builts.
• Participate in the review process for large or complex projects.
• Provide field support and on-the-job training for technicians, including technical and standards training.
• Maintain and update job specifications as needed.

What You Will Bring To The Team:

• 5 years of experience in physical security.
• A bachelor's degree is preferred or equivalent work experience.
• Expert knowledge in Lenel OnGuard Enterprise architecture.
• Experience in managing, installing, configuring, engineering, and designing.
• Experience with one or more of the following systems: Lenel S2, Avigilon, Genetec, Axis, Milestone, and other major OEMs.
• Ability to maintain a US Government Public Trust Clearance (current active clearance, desired).

Your Environment And Physical Requirements:

• The physical environment requires the employee to work inside and outside in various conditions.
• While performing the duties of this job, the employee is required to frequently stand, walk, sit, use hands to handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, talk or hear, utilize personal protective equipment, lift from the floor, frequently work in outdoor weather conditions, move equipment weighing up to 50 pounds, ascend/descend a ladder, operate a motor vehicle, and position themselves to maintain computers or other equipment as needed.
• On-call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

Travel Requirements:

Travel as necessary to support company and customer needs.

Direct Reports:

No Direct Reports

Who We Are:

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

What We Believe:

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

Note: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are "better together."