Embroidery Shop Team Member

Job Description

Job Description

Join our creative team! We're a growing apparel customization company known for our quality, creativity, and customer service. We're seeking a motivated individual to assist with all aspects of our embroidery and custom apparel business. This is a part-time position with potential to transition to full-time for the right candidate. All work is performed on-site at our Southampton location, conveniently located near the LIRR station.

Responsibilities Include:

• Setting up embroidery machines, loading designs, and changing threads
• Hooping clothing, hats, and various other soft goods to be embroidered
• Operating embroidery machines and monitoring production quality
• Setting up and operating heat press equipment for DTF transfers and patches
• Preparing garments and materials for embroidery (hooping, stabilizing, positioning)
• Working with existing embroidery files and design layouts
• Customer service: taking orders, discussing design options, and providing quotes
• Inventory management of threads, blanks, DTF supplies, and materials
• Daily shop organization, cleaning, and workspace maintenance
• Organizing supplies, finished orders, and work-in-progress projects
• Quality control and finishing work (trimming, pressing, packaging)
• Assisting with order fulfillment and pickup/delivery coordination
• Being trained and ready to jump in any position in case of need or absence

Qualifications:

• A self-starter with problem-solving skills
• Attention to detail and quality craftsmanship
• Ability to learn the operation of technical equipment
• Ability to work in a fast-paced environment, ability to prioritize and multitask
• Must be able to read and understand embroidery and DTF job orders
• Strong communication skills in English for customer interactions
• Organized and able to manage multiple projects and maintain a clean workspace
• A willingness to learn and grow with our business
• Ability to lift and move boxes of raw and finished goods
• Ability to stand for the duration of the shift
• Previous experience with embroidery, heat press, or garment decoration preferred but not required

We Offer:

• Training on all equipment and processes

About Us:

Atlantic Coast Embroidery Inc. has been a trusted name in custom embroidery and apparel decoration, serving the Southampton, NY area and beyond. Our customers love us for our exceptional attention to detail, fast turnaround times, and the personal touch we bring to every order. Our team enjoys a supportive, creative work environment where skilled craftsmanship is valued and every team member plays an important role in our success.