Sales Operations Analyst I
$35 per hourVeterans Sourcing Group LLC
Sales Operations Analyst Location: Boise, ID 83702
Pay Rate: $35/hour Intake Notes
Pay Rate: $35/hour Intake Notes
- Customer-facing experience required
- Will support Micron operations in Boise, ID
- Acts as the primary point of contact (POC) for product ordering
- Serves as liaison between the client and teams in Japan
- Excellent verbal and written communication skills required
- Bilingual Japanese language skills strongly preferred
- Familiarity with data analysis, logistics, and supply chain processes preferred
- Communicate global delivery timelines to customers for both new and refurbished equipment.
- Interface directly with customers to optimize delivery schedules and correct forecast discrepancies while supporting internal revenue targets.
- Collaborate with Sales to strategically negotiate and adjust delivery schedules to meet revenue goals.
- Provide delivery performance metrics for customer scorecards and support negotiations to achieve favorable outcomes.
- Reconcile fees and remedies related to on-time delivery, including issuing credit memos for transit reimbursements when necessary.
- Utilize strategies such as expedite or cancellation fees to minimize manufacturing line disruptions in accordance with department guidelines.
- Resolve customs-related issues by coordinating with customer logistics teams and carriers.
- Maintain strict confidentiality and security regarding customer information, products, and materials.
- Schedule and participate in customer meetings related to forecasts, orders, and delivery timelines.
- Bachelor's or Associate's degree with 4 years of related experience , or 8 years of relevant experience in lieu of a degree
- Degree in Supply Chain, Business, or a related field preferred
- 6 months to 1 year of experience communicating directly with customers in a professional setting
- Strong analytical skills with the ability to independently troubleshoot issues and apply critical thinking to resolve customer problems
- Proficiency in Microsoft Excel and familiarity with other Microsoft Office applications
- Effective communication skills with the ability to interact respectfully and professionally with team members and stakeholders
- Detail-oriented with strong organizational and time-management skills
- Self-motivated and able to perform effectively with minimal supervision
Vacancy posted 3 days ago
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