Collector
Insight Global
Collector
Required Skills & Experience Must Haves: High School Diploma EXCELLENT communication & computer skills Must have good job longevity in previous roles (unless very junior) MUST be willing to be in a 100% on the phone role dealing with (sometimes) difficult customers Bilingual in Spanish Nice to Have Skills & Experience Plusses: Previous Experience in collections, credit or a related field is HIGHLY preferred Experience working within a high volume call center environment
Job Description Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of Personal/ Business/ Use Taxes along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. This role will be a mix of inbound/outbound calls on a dialer system. Attendance is a major priority for this team and impeccable attendance is expected.
Insight GlobalVacancy posted 3 days ago
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