Computer Help Desk Technician II

WARREN COUNTY INFORMATION TECHNOLOGY DEPARTMENT
ANTICIPATED NOTICE OF VACANCY

COMPUTER HELP DESK TECHNICIAN II

The Warren County Information Technology Department is seeking candidates for the position of Computer Held Desk Technician II.  This position is responsible for coordinating and overseeing the daily operations and personnel assigned to the help desk. Duties include providing technical support for computer hardware and software, assisting with data networking activities, and training and assisting staff in the use of agency computer systems. Incumbents in this class train lower level Help Desk Staff and act in a lead capacity by guiding, advising and informing them of help desk procedures. This position is distinguished from the Computer Help Desk Technician I title by the experience required, and the “lead role” provided over lower level staff. Does related work as required.

SALARY: $66,386

MINIMUM QUALIFICATIONS:  
A)  Associate's degree in computer science, computer technology or a closely related field and two (2) years of              full-time paid experience, or its part-time paid equivalent, as a computer support specialist, network support              specialist, microcomputer technician or equivalent position providing technical desktop computer and/or                    network support; or
B) Graduation from high school or possession of a high school equivalency diploma and four (4) years of full-                time paid experience, or its part-time paid equivalent, as a computer support specialist, network support                    specialist, microcomputer technician or equivalent position providing technical desktop computer and/or                    network support. 

The position will be filled based upon Civil Service requirements. A provisional appointment will be made with examination to be held at a later date. Candidate must meet Civil Service requirements for appointment following establishment of the Eligible List.

Interested candidates should submit a Warren County application, resume, and cover letter by
June 12, 2026 to:

Michael Colvin, Director of Information Technology
Warren County Municipal Center
1340 State Route 9
Lake George, New York 12845
or
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Applications may be obtained from http://www.warrencountyny.gov/jobs

Warren County is an Equal Opportunity/Affirmative Action Employer