Shop Manager - Baltimore

The Job Pizza Shop Leaders are responsible for the day-to-day operations, delivering on our brand promise to our food and marketing team and guests, while driving top-notch results across key performance indicators. Lead daily operations Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps and actions to drive the business Lead weekly manager + pre-shift meetings to drive key goals + objectives throughout the shop Maintain fast, accurate service, positive guest experience, and ensures consistent execution against quality standards Adhere to health + safety codes, and company safety + security policies Recruit, interview, and hire team members, conduct performance reviews Develop future leaders for the business Engage in feedback conversations and manage team performance Follow preventative maintenance program with regards to facility, equipment, and shop cleanliness Build relationships with vendors, community and neighbors We Provide Flexible scheduling to match your lifestyle Unmatched growth opportunity Medical, dental, and vision benefits on day one Tax‑free commuter and cell phone benefits 3‑week paid time off, including Thanksgiving and Christmas days 15% of base salary annual bonus Option to participate in company 401(k) Company swag you’ll actually want to wear Free pizza The Must Haves High school diploma or GED; advanced degree a plus At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees At least 18 years of age Food Handlers license or ServSafe certification required Strong time‑management skills. Ability to multi‑task, prioritize and organize Ability to select, develop, inspire and manage strong teams Strong communication skills, both written and verbal Ability to delegate, follow‑up and hold employees accountable Proficient knowledge of computers, point of sale software, and restaurant back‑office software and reporting tools, including labor scheduling and inventory Available to work late nights, weekends and holidays In‑Shop Requirements Must spend 80-90% of working shift on the floor or in the front of the shop Able to stand for extended periods of time Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat and bend Be able to exert well‑paced mobility for up to 8 hours or as needed Be able to handle a knife confidently Be able to work in warm and cool environments with high‑volume music playing Be able to tolerate potential allergens, including tree nuts, egg, dairy, gluten, soy, and shellfish Be able to speak conversational English Founded in 2012 in Washington, D.C.’s historic H Street NE corridor, &pizza set out to create a different kind of pizza shop - one where experience is the focal point, and every shop reflects the culture and people of its neighborhood. #J-18808-Ljbffr Workstream