Patient Support Coordinator

To support decentralized trial visits, the full-time Patient Support Coordinator II will manage patient communications, coordinate visit schedules, and provide technical monitoring and support while working remotely. Key responsibilities Initiate and respond to patient and investigator communications, addressing inquiries and troubleshooting issues Schedule patient visits, manage related communications, and oversee kit orders and tracking Provide technical support and training for patients and site staff on equipment and digital tools Required qualifications High School Diploma One year of previous customer service or patient-facing experience Proficiency in both English and Spanish is preferred Two years of experience in customer service or healthcare is preferred Ability to navigate multiple computer programs efficiently