Sr Clinic Assistant-Senior Medical Assistant Family Medicine

Position Description

Employees in this classification are in the senior position of this career track and provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In the clinical setting, the employee receives direct supervision from a physician or nursing supervisor in either oral or written form. In the office setting, the employee receives direct supervision from the department administrator. May supervise other Medical Assistants, clerical staff and student positions. Work is performed under usual office and clinic conditions, and may be stressful when working under emergency conditions.

Major/Essential Functions

The Texas Tech Physicians Family Medicine Clinic is committed to providing high quality medical care for individuals of all ages. We are dedicated to providing an excellent training environment for Family Medicine Physicians of today and the future. Our clinic is a fast-paced, team-oriented environment where the patient always comes first.

The Sr. Clinical Assistant (Certified Medical Assistant) will serve as a leader in providing excellent service to our patients by:

• Welcoming patients warmly with compassion.
• Listening carefully to patient needs presented face to face or over the telephone and communicating clear and accurate information in response to all members of the health care team.
• Working collaboratively with other health care team members to ensure patient needs are met, and clinic operations are efficient.
• Assisting the nurse manager in ensuring all team members are meeting service standards and following department guidelines.
• Identifying needs for improvement and opportunities to recognize excellence in the performance of all team members.
• Taking and recording accurate vital signs and measurements, as well as assisting with exams and procedures.
• Participating in the identification of patients' needs for referrals as well as implementing teaching plans for patients and their families in accordance with individual care plans.
• Managing refill requests and administering medications to patients following policies and procedures for medication management.

Preferred Qualifications

• Experience working in a hospital, ambulatory clinic, academic, or community-based setting.
• CPR/BLS Certified.
• Electronic Health Records (EHR) experience. Epic preferred.
• Experience in scribing.
• Bilingual in English and Spanish.
• Experience in collecting specimens for point-of-care testing.
• Experience in patient assessment and intake.
• Experience in medication administration and reconciliation.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

A minimum of a High School diploma or equivalent; graduation from an approved certified program for assistants in the area of required specialty. Certification by an approved accredited certifying agency in the specialty in which the particular work will be performed; a minimum of two years of directly related experience.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at

Introduction

Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members
• Paid Time Off - Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.