Experienced Inbound Sales & Customer Care Professional

Join our family-owned pest control business as a Customer Experience & Sales Pro—help customers, grow relationships, and make an impact in a fun, supportive team! About Zuckerman’s Pest Management At Zuckerman’s Pest Management, we don’t just eliminate pests—we build careers! As a family-owned and operated business, we take pride in providing top-notch customer service while maintaining a supportive, team-oriented work environment. When you join us, you become part of a company that values its employees just as much as its customers. Description Inbound Sales & Customer Experience Representative Join Our Family-Owned Pest Control Business! Are you looking for a job where you’re more than just an employee—you’re part of a family? Do you love helping people, making connections, and seeing your hard work pay off? If you’re an independent, driven, and customer-focused professional who thrives on great conversations and closing deals, we want to meet you! Who We Are: We’re a small, family-owned pest control company that believes in doing things the right way—with honesty, integrity, and a customer-first mindset. Our team is tight-knit, hardworking, and fun, and we treat our customers like neighbors (because they are!). If you want to be part of a business where your efforts truly make a difference—and where your success is rewarded—you’re in the right place! What You’ll Be Doing (AKA, Your Superpowers!) Be the Voice of Our Business! Answer inbound calls with energy and professionalism—turn inquiries into happy customers! Engage with potential customers on social media, responding to messages and comments. Follow up with leads, build relationships, and close the deal with confidence. Deliver a 5-Star Customer Experience! Guide customers through the process, making sure they feel heard and cared for. Explain our services in a way that makes people say, Wow, that’s exactly what I need! Create and send service agreements, follow up on inquiries, and ensure a smooth onboarding. Be a Networking & Social Media Rockstar! Attend community events and networking meetups to spread the word about our family business. Help create engaging social media content that’s fun, informative, and true to our brand. Brainstorm ways to make customers feel special, from thank-you notes to loyalty perks. What We’re Looking For (AKA, The Perfect Fit!) Sales Savvy – You’re a natural at building trust, closing deals, and turning “maybe” into “YES!” People-Person Energy – Your upbeat, friendly attitude makes customers feel at home. Integrity & Strong Morals – You do the right thing, even when no one is watching. Top-Notch Communication – You’re well-spoken, well-written, and can make anything sound exciting! Customer-First Mindset – You genuinely care about people and want to make their lives easier. Go-Getter Mentality – You don’t wait for opportunities—you create them! Tech & Social Media Skills – You’re comfortable using CRM systems, email, and social media to engage customers. What’s In It for You? Salary + Sales Commission – Get rewarded for your hard work! The better you do, the more you earn! Personal Development & Training – We invest in you! We cover travel for applicable training. Paid Time Off – Enjoy paid holidays, vacation, and sick time. Independent Work Setting – Just a quiet office and the support you need to do your thing. Family Business Culture – Work with good people who actually care about YOU. Health Plan – Access to care through a local health practice. Full-Time Stability – Enjoy consistent hours with occasional community events (where you’ll actually have fun!). #J-18808-Ljbffr Dormont Manufacturing Co