Film Installer Trainer and Master Installer

Job Description

Job Description

Position Overview

The Film Installer Trainer is a dual-role professional responsible for the high-level development of the installation team and the expert execution of window film projects. The primary duty involves working directly with team members to provide comprehensive training on Sunsational Solutions’ procedures, product knowledge, glass science, and installation techniques. Secondarily, this individual serves as a Master Installer, performing expert-level installations and leading by example in professional standards and efficiency.

Detail
InformationDepartment | Installation
Reports To | Installation Manager
Schedule | Monday – Friday 8:00 am – 5:00 pm (Saturdays/evenings as needed)
Compensation | $70,000 – $110,000 Salary + Commission

Trainer Responsibilities

• Skillset Development: Provide specific skillset training to new installation team members and ongoing professional development to seasoned installers.
• Program Delivery: Deliver operations training and product technique training; identify ongoing training needs within the team.
• Strategy & Curriculum: Assist in the development and execution of the installer training strategy; develop and maintain training curriculum.
• Field Training: Lead field training in the Austin and San Antonio regions, focusing on installation quality and administrative process accuracy.
• Safety Compliance: Facilitate and/or execute Safety, OSHA, and Ladder Training for all field personnel.
• Performance Evaluation: Execute skill level tests (I, II, and III), including grading and reporting progress directly to the Installation Manager.
• Facility & Logistics: Maintain and manage the training facility (organization, cleaning, supply levels) and manage inventory tracking.
• Mentorship: Identify learning and capability gaps; provide support, coaching, and further development through patience and professional understanding.

Master Installer Responsibilities

• Expert Installation: Perform professional-grade installation and removal of solar control, safety, security, Di-Noc, and decorative films.
• Specialized Systems: Lead the application of complex attachment systems (e.g., IPA systems) and specialized products like Riot Glass.
• Quality & Leadership: Lead project installations, ensuring all work meets company, IWFA, and manufacturer standards; act as a role model for timeliness and professionalism.
• Operational Excellence: Manage daily inventory, thoroughly read file notes for special instructions, and complete all administrative paperwork (signatures, payments, spreadsheets) promptly.

Experience & Education

• Industry Experience: 5 years of industry experience paired with 2 years of training experience OR 8 years of industry experience with a demonstrated ability to train others.
• Accreditation: Must hold IWFA Accreditation as a Solar Control Specialist (or obtain within the first 90 days of hire).
• Certifications: OSHA 10 required (OSHA 30 preferred).

Physical & Technical Skills

• Physical Ability: Ability to lift 70-150 pounds and perform physical tasks including bending, stretching, and climbing ladders without back restrictions.
• Communication: Strong verbal and written communication skills; must be able to follow complex file notes and report progress clearly to leadership.
• Technical Proficiency: Ability to multitask, work under pressure, and meet strict deadlines in residential, commercial, and construction environments.

Compliance

• Driver's License: Valid U.S. driver’s license with a clean driving record.
• Background: Must have no criminal record.