Food Server (PT)
Sam's Town Hotel & Casino, Shreveport
Job Description
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionWe're looking for an enthusiastic and detail-oriented Food Server to join our team in Shreveport, United States on a part-time basis. As a Food Server, you'll be the face of our establishment, delivering exceptional customer service while maintaining efficiency and professionalism in a dynamic dining environment. This role offers the perfect opportunity to develop your hospitality skills while working collaboratively with a supportive team dedicated to creating memorable dining experiences.
- Greet guests warmly and seat them at tables in a timely and organized manner
- Present menus and provide knowledgeable recommendations about food and beverage offerings
- Take accurate food and beverage orders using point-of-sale (POS) systems and communicate them clearly to kitchen and bar staff
- Deliver food and beverages to tables with attention to detail, ensuring orders are correct and presented professionally
- Check in with guests throughout their meal to ensure satisfaction and address any concerns with empathy and efficiency
- Process payments accurately, handle cash and card transactions, and provide appropriate change
- Clear and reset tables promptly while maintaining cleanliness and organization of the dining area
- Collaborate with team members to support overall restaurant operations and assist colleagues when needed
- Follow food safety and sanitation standards consistently to maintain a safe dining environment
- Manage multiple tables simultaneously while maintaining composure in fast-paced situations
- Respond to guest requests and special needs with flexibility and a customer-focused approach
- Contribute to a positive, inclusive team environment through open communication and collaborative problem-solving
- High school diploma or equivalent (preferred)
- Previous food service or hospitality experience (preferred)
- Proficiency with point-of-sale (POS) systems and basic computer skills
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication and interpersonal abilities
- Ability to work efficiently in a fast-paced, high-volume environment
- Physical stamina to stand for extended periods and lift up to 25 pounds regularly
- Attention to detail and organizational skills
- Cash handling experience and basic math proficiency
- Knowledge of food safety and sanitation standards
- Ability to multitask and prioritize effectively
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed
- Strong teamwork and collaborative mindset
- Problem-solving abilities and adaptability to changing situations
- Food Handler Certification or ServSafe Certification (preferred)
- Positive attitude, work ethic, and commitment to guest satisfaction
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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