Medical Receptionist

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Dental insurance

About the Role:
Neurosurgical Associates P.C. is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice in Henrico, VA 23233. This is a fantastic opportunity to join a dedicated medical team where your attention to detail and patient-first attitude will make a real difference every day. It is a full time position working Monday through Friday with work hours of 8:30 a.m., to 5:00 p.m. with a 30 minute lunch break taken daily.

Responsibilities:

• Greet and check in patients in a professional and compassionate manner
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Answer and route incoming phone calls, taking messages and responding to inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records.
• Coordinate referrals and communicate with other healthcare providers as needed
• Ensure the front desk and waiting area remain organized and welcoming

Requirements:

• Prior experience (1 to 2 years) as a medical receptionist or in a healthcare front office setting preferred
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of medical insurance verification and billing procedures
• Strong communication and interpersonal skills with a patient-centered approach
• Ability to multitask and stay organized in a fast-paced clinical environment
• High school diploma
• Professional, reliable, and detail-oriented work ethic

About Us:
Neurosurgical Associates P.C. is a trusted neurosurgical practice serving the community with expert care and a compassionate approach to complex neurological conditions. Our patients rely on us for outstanding outcomes, and our staff is proud to support a team of highly skilled surgeons dedicated to changing lives. We foster a collaborative and supportive work environment where every team member plays a vital role in delivering exceptional patient care.