Hotel Maintenance Engineer

Job Description

Job Description

We are seeking a skilled, dependable, and service-oriented Hotel Maintenance Engineer to join our team. The ideal candidate will have a strong background in building maintenance, troubleshooting, and repairs, along with excellent customer service skills.

This position is responsible for maintaining hotel systems, equipment, and facilities to ensure a safe, comfortable, and welcoming environment for guests and employees. The successful candidate must be proactive, detail-oriented, and able to respond promptly to maintenance requests and operational issues.

Key Responsibilities

• Provide courteous, professional, and attentive service when interacting with hotel guests.
• Respond promptly to guest requests, questions, and complaints, escalating issues to management when necessary.
• Troubleshoot, diagnose, and repair mechanical, electrical, plumbing, HVAC, and other building systems.
• Perform scheduled preventive maintenance to ensure hotel equipment and facilities operate efficiently.
• Maintain hotel pool systems, including cleaning filters, adjusting chemicals, and completing maintenance logs and reports.
• Maintain the building exterior, including lighting, planters, doors, concrete surfaces, and landscaping.
• Perform general repairs involving carpentry, drywall, painting, plumbing, roofing, and other maintenance tasks.
• Respond to maintenance requests from hotel departments and communicate progress and completion timelines.
• Identify and address potential safety hazards, security concerns, and equipment malfunctions.
• Follow all safety procedures and maintain accurate maintenance records.
• Communicate effectively with department heads, management, and team members to ensure timely completion of repairs.
• Maintain a clean, safe, and organized work environment.
• Perform additional duties as assigned by ownership or management.

Qualifications & Requirements

• Minimum of 3 years of experience as a Maintenance Engineer, Building Engineer, or in a similar role.
• Hotel maintenance experience preferred.
• General knowledge of building systems, maintenance procedures, and equipment repair.
• Ability to troubleshoot and repair routine mechanical and electrical issues.
• Working knowledge of HVAC, plumbing, carpentry, drywall, painting, and general building maintenance.
• Ability to identify safety hazards and respond appropriately.
• Basic computer skills and the ability to complete maintenance logs and work orders.
• Strong communication, customer service, and problem-solving skills.
• Ability to prioritize tasks, manage multiple requests, and meet deadlines.
• Reliable, punctual, and able to work independently and as part of a team.
• Flexibility to work varied shifts, including overnight shifts, weekends, and holidays.
• Professional appearance and the ability to maintain confidential information.

Preferred Qualifications

Experience or certifications in the following areas are a plus:

• Boiler and standpipe systems
• Pool operation and maintenance
• HVAC systems
• Electrical systems and lighting

Ideal Candidate

The ideal candidate is proactive, dependable, and safety-conscious, with a strong sense of urgency and a commitment to maintaining high standards of guest satisfaction. They must be comfortable working in a fast-paced hotel environment and capable of handling maintenance issues efficiently and professionally.

This firm genuinely values its team as its greatest asset, offering a highly competitive compensation structure and a comprehensive benefits package.

Company Description

This firm genuinely values its team as its greatest asset, offering a highly competitive compensation structure and a comprehensive benefits package.