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Network Support Engineer - AI Trainer

$50 - $70 per hour

Mercor

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50–$70/hour
Location: Remote
Commitment: 30–40 hours/week

Role Responsibilities

  • Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
  • Label and classify network behaviors, issues, anomalies, and incident patterns.
  • Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.
  • Collaborate with client teams to ensure data accuracy and relevance.
  • Work independently and asynchronously to meet deadlines while improving AI model performance .

Qualifications

Must-Have

  • Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations.
  • Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.
  • Proficiency in Wi-Fi/wireless technologies, including Cisco WLC , Aruba , Meraki , 802.1X/RADIUS , and wireless troubleshooting.
  • Ability to perform packet-level troubleshooting with Wireshark , tcpdump , and SPAN captures.
  • Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

  • 1099 contract paid to a personal account.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

#hiringmercor

Vacancy posted 10 days ago
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