Director, Operations

At Benchmark , we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions. Summary Oversees management of Production Operations, Manufacturing Engineering (Test, Product and Process) Responsibilities Participates in the development and execution of division business plans based on corporate objectives Oversees production engineering and production operations departments to attain maximum efficiency and Quality in the test, manufacturing and production of our product Supports the adherence to a production master schedule and respond as appropriate to significant deviations and changes to satisfy customer requirements and to optimize resource utilization Develops, recommend and implements manufacturing procedures that result in continuous improvement in competitive positioning, profitability, and customer satisfaction Develops, monitors and reports on operating costs within functional areas; Develop and implement action plans related to same Ensures that orders are manufactured according to specifications/quality requirements and that manufacturing cost standards are met Manages department budget and control expenses effectively All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction Other information Excellent written and verbal communication skills Effective interpersonal skills Effective multitasking skills and the ability to take on additional responsibilities as required Effective organization and prioritization skills Demonstrate high attention to detail Ability to work with diverse groups Demonstrates discretion, confidentiality, independent judgment and professionalism. Ability to work with minimal supervision and guidance, exercising discretion and independent judgment. Understanding of and ability to use continuous improvement tools. Strong customer service and client focus Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels. Enthusiastic and motivational communicator with multi-cultural experience. Demonstrates effective customer interface skills. Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies. Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues. Effective negotiation and problem‑solving skills. Effective analytical, planning and organizational skills. Collaborate and influence cross functional peer leaders in order to obtain support for process improvements Solid financial understanding, risk analysis ability, relationship building and project management. 4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by executive management 8+ years electronics manufacturing and engineering experience; Contract manufacturing preferred 8+ years in a leadership role in a multiple or large site (600+ employees and associated revenue/customer base) Ability to drive solutions to complex planning issues with limited supervision Ability to support a 24/7 global business operation as required Lead participate in, a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format, or at least Available for travel up to 25-40% of the time, as required Education 4 year Engineering or Technical degree Geographical Location California: Concord Physical Location Concord, CA - 4041 Shift Shift 1 Work Schedule M-F 0800-1630 Full Time Full Time Compensation Range $176,677.000 to $200,015.000 USD. Many factors are considered in compensation decisions, including but not limited to skills, certifications, licensures, experience, training, incumbent data, and other business needs. Benefits and Other Compensation Benchmark provides a comprehensive benefits package, including a Bonus Plan, 401(k), Paid Time Off, and Health, Dental, and Vision Insurance, all based on scheduled hours. Benchmark complies with applicable state and local employee leave laws. Additional Notices Benchmark adheres to applicable state and local laws regarding employee leave benefits. This includes, but is not limited to, providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. Candidates applying for remote work based in Washington state, may obtain PTO eligibility for this position by emailing View email address on click.appcast.io . Export Control This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a “U.S. Person” (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status) or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case‑by‑case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed. Equal Opportunity Employer Benchmark is an equal opportunity employer. We are bringing together a dynamic workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. 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