Manager, Security Operations

Job Description: Note: Fidelity is not providing immigration sponsorship for this position The Role The Manager, Security Operations is an experienced security professional who is able to effectively manage teams to protect Fidelity’s associates, customers, and property. This individual is able to deliver on Global Security Operations’ objectives through their ability to communicate effectively, understand their site’s risk landscape, and engage and execute on key initiatives for Security and the firm while exercising sound judgement. This individual is an important associate-facing Brand Ambassador for Global Security Operations and will ensure that their team exudes professionalism and provides exceptional customer service at their site. Effectively leads a team of security representatives and supervisors in a single location Creates and maintains a schedule to ensure coverage while managing staffing costs and overtime Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management Position may require a flexible working schedule depending on operational needs Establishes and maintains meaningful relationships with business unit personnel, site leadership and external service providers such as public safety agencies to influence security policy implementation and mitigate risk Translates strategic organizational objectives and champions training and life safety programs for their site Engages effectively on cross-organizational projects and scales global initiatives for your site Builds, implements, and maintains regional crisis response plans in collaboration with site leadership Delivers effective local awareness programs and supports broader global security awareness initiatives designed to educate associates on workplace safety and security best practices Review regional incident reports and recommend and track required follow up The Expertise and Skills You Bring Associates degree, Bachelor’s degree preferred; advanced degree a plus 5-7 years’ experience in an operational and technical security environment Prior experience in a people manager role EMT or other relevant certifications (CPP, CFE, CBCP) a plus Knowledge of security principles (incident management, life safety, investigations, workplace violence and threat assessment) Experience with Security technology Project management (beginner) Understanding of risk and controls Stakeholder and relationship management (communicates effectively with senior security leadership, site/business unit leadership, business partners, and public safety agencies) Vendor management (holds vendors accountable to agreed upon terms and manages to budget constraints) Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles. The base salary range for this position is $66,000-125,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Certifications: Category: Security