Remote IT Support Technician (Tier 1 Helpdesk)
IronEdge Group
- Remote job
IronEdge Group, LTD is seeking an IT Support Technician for a remote role open to applicants in TX, NM, AZ, CO or KS. You will provide front-line support to end users, troubleshoot servers and networks, resolve software and peripheral issues, and dispatch to client sites as needed. This role requires strong customer service, problem-solving, multitasking and attention to detail. You will work independently and with the team to resolve tickets to company standards while developing new technical #J-18808-Ljbffr IronEdge Group
- Harnish Group Inc. is seeking a Helpdesk Technician to provide Tier 1-2 support for internal and client systems in a hybrid IT environment. You will troubleshoot hardware, software... ...services, and occasional travel to remote branches as needed. #J-18808-Ljbffr Harnish...Remote work
$45k - $60k
...Job DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of Managed IT Services... ...: Alexandria, VA (onsite role; remote/telework not available)Position OverviewWe are seeking a motivated Tier 1 IT Support Technician to join our Managed...Remote workWork at officeRelocation- ...Tier 1 It Support TechnicianMurfreesboro, TN (Plant/Office) - Murfreessboro, TN 37129OverviewPosition... ...TechnologyDescriptionTier 1 IT Support Technician – Murfreesboro, TNFull-Time | Exempt |... ...running. Support is provided by phone, remote tools, and in person on the production...Remote workFull timeWork at officeShift workAfternoon shift
- DEWW I.T. Solutions is hiring Tier 1 Technicians to troubleshoot and resolve everyday IT issues for our clients, both remotely and onsite. You’ll deliver clear communication, thorough... ..., and a willingness to learn. Join a supportive team with clear training and a defined...Remote job
- ...Job Seekers in San Diego, CA seeks an entry-level IT Service Desk Technician with 2+ years in IT and 1+ year in helpdesk. You will be the first point of contact for users, logging tickets and providing tier 1 support for software, hardware, network, and telecom issues...Remote job
- ...Tier 1 Support Analyst Our client is looking for a computer support professional for all... ...functionality questions. Support is done remotely via remote control software and over the... ...all work done through Service Now Helpdesk application Supports wireless connectivity...Remote workWork at office
- ...and have been a trusted IT and cybersecurity partner... ...What you'll do Work the support queue: triage tickets,... ...resolve issues by phone, remote session or in person Run... ...Boston. Expect roughly [1 to 2] days a week onsite... .... You bring 1+ years in helpdesk, desktop support or MSP...Remote workWork at office2 days per week1 day per week
- ...The Information Technology Tier 1 Help Desk Specialist provides essential end user support over the phone, through remote management and in-person to... ...-user support requests via helpdesk call line, walk ups and on... ...maintain work instructions for IT Knowledge Base. Organize...Remote workWork at office
$55k - $67.5k
...accepting applications for a Tier 1 Support Technician . This position will... ...distributed team of local and remote personnel within the NOAA Office... ...provisioning and deploying IT assets including mobile devices... ...experience in an IT helpdesk or technical support role, preferably...Remote workFull timeContract workWork at officeLocal areaFlexible hours- ...provide agile, effective IT and business... ...proven reliability to support mission-critical federal... .... The AV/IT Support Technician provides Tier 1 support for AV and IT... ...systems, responding to helpdesk tickets and assisting... ...IT issues via phone, remote tools, or onsite. •...Remote workTemporary workWork at officeLocal areaAfternoon shift
$21.75 - $25 per hour
...Role Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of contact for our clients’ IT needs. You’ll solve everyday technical... ...users by phone, email, the ticket portal and remote sessions. Triage, prioritize and resolve service...Remote workWork from homeFlexible hours- ...Experience Level: At leasr 1 year of associated IT experience Role... ...in IT and Tech Support? We are looking for... ...experience working on a helpdesk providing desk side... ...issues, by providing both remote and on-site IT... ...1 year or more as a Tier 1 with desktop, AD user...Remote workFull time
- ...DescriptionJob DescriptionPosition Sought:Tier 1 Support Desk TechnicianJob Description:DCR is... ...be responsible for providing frontline remote assistance, diagnosing initial... ...appearance and communication.A DCR support desk technician has the possibility of a hybrid-remote...Remote workFull timeCasual workFlexible hoursNight shift
- ...client, is looking for a Tier I Service Desk Representative to support their help desk operations... ...system, with a strong focus on remote troubleshooting and... ...open tickets Resolve Tier 1 issues using standard troubleshooting... ...6 months of help desk or IT support experience in a...Remote work
- ...Tier-1 Support PositionThis is a Tier-1 support position within the Technical Services Division... ...administrative offices using both hands-on and remote-control capabilities.Act as a critical... ...calls and working with Tier-2 BPA and IT teams for support handoff where...Remote workFull timePart timeWork at officeFlexible hours
$37.44k - $41.6k
...partners with our customers to make IT effortless so they can focus... ..., we deliver and fully support secure cloud solutions as well... ...services. About the Role: The Tier 1 Support Analyst is the first... ...solutions. Location: Remote Shift: Multiple Hourly Rate...Remote workHourly payFull timeWork at officeShift work- ...troubleshoot, document, and resolve Tier 1 technical issues involving... ..., Colorado After-hours support Critical Priority 1 issues... ...Microsoft Teams Perform remote troubleshooting using approved... ...Follow established Help Desk/IT Operations policies, processes...Remote workMonday to FridayShift workAfternoon shift
$60k - $90k
...Computer World Services, Corp. (CWS) seeks Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions... ...procedures, scripts, knowledge articles, and remote-support tools. Troubleshoot laptops, desktops...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work$75k - $105k
...Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These... ..., scripts, knowledge articles, and remote-support tools. Troubleshoot laptops, desktops...Remote workFull timeContract workLocal areaImmediate startShift workWeekend work- ...DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to... ...experienced customer-facing technical support for the USMEPCOM ENLIST... .... These positions are remote, with Chicago-area candidates... ...using an enterprise ticketing or IT service-management platform....Remote workPermanent employmentContract workFor contractorsLocal areaImmediate startShift workWeekend work
$29.52 per hour
...Req ID: 42944 Summary Tier 1 Help Desk Analyst Arlington... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ..., and maintenance of IT systems. Provides first-level... ...problems. Provide local and remote Technical Support Services for...Remote workWork at officeLocal area$16 per hour
...8 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills... ...Military, Intelligence & Operations Support (MIOS) could be the place for you! Join... ...diploma or GED equivalent. ~1+ year of IT Help Desk or Technical Customer...Remote workFor contractorsWork at officeNight shiftRotating shiftWeekend work$55k - $63k
About Framework IT Framework IT is Chicago's premier IT Managed Service... ..., then designing the right support solutions. We believe in... ...systems Deploy & Educate Deploy remote monitoring and management tools... ...quarter) What You Bring Required: 1-2 years of IT troubleshooting...Remote workWork at officeWork from homeFlexible hours- DecisionPoint Corporation is seeking two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. You will handle incidents... ...and escalate advanced issues to engineering. Remote role with Chicago-area candidates preferred;...Remote job
- KBR is seeking a Global Tier 1 Service Desk Technician to provide first-contact IT support for end users globally. You will handle account, hardware, software, access, and authentication issues, ensuring incidents are logged, prioritized, and resolved following ITIL practices...Remote job
- Computer World Services Corp. is seeking Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program from a remote Chicago area setting. You will handle incidents via multiple channels, document with ServiceNow, and escalate...Remote job
- ...seeking a Help Desk Representative to support a Federal Government client.... ...upon contract award. The role requires IT support expertise, strong ticketing system... ...career growth. Candidates will resolve Tier 1 and 2 issues, provide remote support, and assist with device...Remote workContract work
- Mach Industries seeks a proactive IT Support Technician to be the first line of IT support for ~600 employees, handling Level 1/2 tickets, device provisioning, onboarding/offboarding, and desk-side support at HQ and remote sites. Strong emphasis on security and data handling...Remote work
$64.6k - $77.6k
...full-time Service Desk Analyst to provide Tier 1 technical support, analyze problems, and coordinate... ...Location: Madison, WI, with potential partial remote work; on-site reporting may be required... ...have customer-service experience and IT fundamentals. #J-18808-Ljbffr State of...Remote workFull time- Aretec, Inc. is seeking a Help Desk Specialist I (Tier 1) to support CBP Technology Service Desk from a remote location. You will serve as the primary contact for CBP employees and contractors, handling incidents, service requests, and inquiries with a focus on first-call...Remote jobFor contractors
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