Retail Print Supervisor - Lead Solutions (Manchester, NH)

Address 1525 South Willow Street, Manchester, NH, 03103, US Schedule: Full time Job Type: Permanent Job Overview Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Full-time hours, generous paid time off, career development program and weekly pay Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more Responsibilities Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open-ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Be flexible to perform other duties as assigned Essential skills and experience Able to work a flexible schedule based on the store’s needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. #J-18808-Ljbffr Staples