Business Office Coordinator

Job Description

Job Description

National Fallen Firefighters Foundation(Full Time / Hybrid / Non-Exempt)$55,000 - $60,000Business Office Coordinator

Maryland

Open until June 15

Every year, the National Fallen Firefighters Foundation (Foundation) honors the men and women who died in the line of duty and provides compassionate support to their families, coworkers, and organizations. With a national reach that includes honoring nearly 200 firefighters annually, the Foundation stands at the heart of the American fire service community.

We are a vibrant, team-oriented nonprofit with a remarkable mission, and we are looking for a Business Office Coordinator who shares our commitment to honoring sacrifice and supporting firefighter families, coworkers, and organizations.

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POSITION SUMMARY

The Business Office Coordinator plays a key role in supporting the Foundation’s daily office operations and administrative functions, including shipping and logistics, vendor services, program support, and HR-related administrative services. The position also helps maintain efficient workflows, organized systems, and a professional, welcoming work environment while supporting collaboration across staff, vendors, and organizational initiatives.
This role requires a high level of professionalism, discretion, and confidentiality, as it involves handling sensitive organizational and employee information.
The ideal candidate is a highly organized and detail-oriented professional who enjoys managing multiple priorities, improving processes, and supporting a mission-driven organization dedicated to honoring and assisting fallen firefighters and their families.
RESPONSIBILITIES

Office Operations & Administrative Support

• Coordinate daily office operations and administrative activities to ensure an efficient and well-organized work environment.
• Coordinate office supplies, facility needs, and vendor services to support day-to-day operations.
• Serve as a welcoming first point of contact for callers and visitors.
• Maintain professional office standards and support a welcoming workplace environment.

Mail, Shipping & Records Management

• Manage incoming and outgoing mail, shipping accounts, package tracking, and delivery coordination.
• Prepare and process bank deposits and maintain accurate records and documentation.
• Ensure organized filing systems and timely administrative follow-up.

Program and Support Coordination

• Support tradeshow administrative, shipping, and coordination activities to ensure successful event execution.
• Assist with the administration and ongoing success of the Bricks (Walk of Honor) Program.
• Provide administrative support for the successful execution of organizational events and initiatives.

HR Administrative Support

• Support HR-related administrative functions, including onboarding, records management, training coordination, and employee recognition initiatives.
• Assist with employee events and engagement activities.
• Handle sensitive employee and organizational information with professionalism and confidentiality.

Process Improvement & Cross-Functional Coordination

• Identify opportunities to improve administrative processes and operational efficiencies.
• Conduct research, track information, and support communication across divisions and initiatives.
• Help ensure accuracy, organization, and consistency in documentation and workflows.

Annual Memorial Weekend Event

• Participate in and support the Annual National Fallen Firefighters Memorial Weekend in Emmitsburg, Maryland.

MINIMUM QUALIFICATIONS

• 5+ years of administrative, office coordination, or business operations experience
• Strong organizational, time management, and multitasking skills
• Excellent written and verbal communication skills
• Ability to manage competing priorities in a fast-paced environment
• Proficiency in Microsoft Office applications
• High level of professionalism, discretion, and confidentiality
• Strong team player

Preferred:

• Associate’s degree or certification in Human Resources, Project Management, or Business Administration.
• Experience with HR administrative support

COMPENSATION AND BENEFITS

• Salary Range : $55,000 - $60,000, commensurate with experience
• FLSA Status: Non-Exempt
• Full-time, hybrid work schedule
• Comprehensive health benefits package
• 401(k) with employer match
• Generous paid time off
• Professional development support.

HOW TO APPLY:

Applications are accepted through 11:59 PM ET on June 15, 2026 . Reviews begin immediately upon receipt .

Please submit the following materials via our online application portal:

• Resume highlighting relevant work experience
• Cover Letter describing your interest in this role and your relevant experience.
• References: one personal and two to three professionals

Apply at: -3278-44d9-aad9-182e55ae4d54& ccId=19000101_000001&lang=en_US

The decision process will be comparative and include the following steps:

• Review of submitted documents
• Phone screening interview
• Virtual interview(s)
• Reference checks
• Successful Federal background check