Loan Booking & Funding Manager

JOB SUMMARY:
The Loan Booking and Funding Manager leads a team of associates focused on booking and funding activities through the administration and coordination of consumer, mortgage, and marine loan servicing.

The Loan Booking and Funding Manager possesses the skills to process all complex loan booking and funding requests, management of workflow, loan setup and testing of new or modified products and/or system enhancements. Key job aspects include providing guidance to other associates, documenting procedures, researching, and correcting issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads the Loan Booking/Funding team in all processes related to Mortgage, Retail, Marine & Alternate Banking Booking & Funding. Uploading of loans using computer systems or hand booking as necessary. Balancing and processing monetary transactions as needed. Performing necessary tracking. Performing all follow up activities required. Working closely with branch personnel to ensure accurate and timely booking of new loans.
• Book participated and/or syndicated loans as well as specialty finance loans, including performing file maintenance for modifications, extensions, etc. Process draws and request funding from participating banks. Remit payments to participating bank(s).
• Provides assistance, guidance, and training for users of loan systems/operations and communicates system changes or problems to all areas of lending and customer service personnel affected. Reports perceived weaknesses and problems requiring attention to be addressed by management.
• Establishes systems, procedures and reports to control, balance, and monitor the accuracy of the loan system database and general ledger accounts.
• Answers external customer and in-house inquiries regarding all Booking/Funding department functions, particularly those that are unusual and complex in nature, keeping customer service a priority at all times. Researches problems, reverses payments as required; makes necessary corrections.
• Processes loan extensions and payment due date changes as needed. Calculates and processes re-amortization of loans upon lender or customer request.
• Processes investor reports and remits payments.
• Review and clear items noted on quality control reports distributed for loan tasks.
• Prepares written correspondence to customer inquiries when applicable.
• Ensures all bank control rate indexes related to loans are updated in a timely manner.
• Develops/maintains procedures for all primary duties to insure they are up to date and accurate.
• Assists with the preparation of department reports on specific facets of the department’s operations. Reviews reports provided to ensure department compliance including loan balancing and booking quality control.
• Adheres to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures.
• Adherence to established policies and procedures; Create and amend assigned procedures immediately upon notification of change, addition or declination request.
• Maintains a high degree of cooperation and rapport with all employees in order to ensure accurate and efficient operations and service.
• Participate in internal and external quality control and audit assessments, providing prompt and accurate responses to inquiries made, as well as take immediate action to correct or resolve issues as they are known.
• Willingly performs other duties and projects as assigned.
• Ability to work independently and as a team, under pressure and meet deadlines.
• Stay abreast of new developments, best practices and regulatory changes, including seeking out and participating in training opportunities.
• Responsible for the maintenance and testing of the Business Continuity Plans and Recovery Procedures for areas of responsibility.
• Ensures that issues identified through testing or audit results are appropriately addressed and mitigated.

• Also responsible for conducting annual awareness training to team members to familiarize them with key information on response strategies and recovery action plans.
• Ensure adherence to AML/BSA requirements, operational procedures, audit procedures, risk/control expectations, dual control, security, Business Continuity, and all other regulated banking requirements.
• Adhere to Seacoast Bank’s Code of Conduct.

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent required.
• Bachelor's degree (B. A.) in business, finance or banking from four-year College or university required. Seven or more years general banking experience, including 5-7 years consumer loan servicing and mortgage loan servicing, 3 years management experience in a position with financial controls, loan documentation, and systems applications.
• Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours
• Demonstrate excellent communication (written and verbal) and interpersonal skills.
• Able to work independently and exercise a high degree of initiative.
• PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.

#LI-PF1