Team Lead - Healthcare - Physician Claims

What You Will Do Physician Claims A/R Follow-up Knowledge Assisting team members both onshore and offshore Mentoring of fellow team members when needed Supporting of staff / supervisor to be successful and work as a team Manage day-to-day problem solving and a point of contact for team questions Quality assurance reviews, feedback, and other trainings as necessary Sending of official correspondence (e-mails) to team members, client, and providers Ability to work with other leads to develop policies and procedures, as needed Provide feedback for mid-year and year end employee reviews to leadership Organizing team building exercises Create, distribute, and monitor team members understanding of work-related job-aides Monitor and ensure compliance with company and client standards Strong understanding of all software/systems used Identify, validate, and report project trends / issues Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team All job-related duties as assigned What You Will Need High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED 8+ year’s relevant experience within an office, business, operations, customer service or healthcare setting. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting, or customer service-related responsibilities. What Would Be Nice To Have Strong physician claims A/R background Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards Strong verbal and written communication skills to effectively communicate with staff and client Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment. Demonstrated leadership qualities fostering team cohesion, accountability, and high performance Demonstrated proficiency researching billing guidelines Demonstrated skills providing training and mentoring to team members Act as a role model for team, office, and company The annual salary range for this position is $59,000.00-$98,000.00. What We Offer Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. 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With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com #J-18808-Ljbffr Dovel Technologies, Inc