Payment Integrations Analyst/SME (Hybrid)

$65 per hour

Temporary

Kforce has a client in Phoenix, AZ that is seeking a Payment Integrations Analyst/SME for a hybrid role. This individual will partner with business stakeholders, technology teams, and third-party payment vendors to support current payment operations while helping define and implement a future-state payments strategy. Key Responsibilities: Payment Operations & Vendor Management:

Serve as the internal subject matter expert for payment processing technologies and payment integrations
Partner with payment vendors, processors, gateways, and acquiring partners to investigate and resolve payment-related issues
Analyze authorization rates, decline trends, transaction failures, and payment performance metrics
Validate vendor recommendations and provide expert guidance to internal stakeholders
Support root cause analysis efforts for payment processing challenges

Payment Integration Analysis:

Assess existing payment integrations across multiple products, channels, and platforms
Identify opportunities for standardization, optimization, and consolidation of payment services
Collaborate with technical teams to support implementation and enhancement of payment-related solutions

Strategic Initiatives:

Assist with payment integration planning for CRM and platform transformation projects, including Salesforce
Evaluate payment technology vendors, processors, gateways, and emerging payment solutions
Translate complex payment concepts into business-friendly recommendations
5+ years of experience in payment processing, payment integrations, payment operations, or related payment technology environments
Experience working directly with payment vendors and third-party service providers
Ability to analyze transaction data, identify trends, and recommend solutions
Strong business analysis and problem-solving skills
Excellent communication and stakeholder management abilities

Strong understanding of:

Payment gateways
Payment processors
Acquiring banks/acquirers
Merchant IDs (MIDs)
Authorization and settlement processes
Credit card and card-not-present transactions
Point-of-sale payment systems
Tokenization and payment security concepts

Preferred Qualifications:

Experience with enterprise CRM platforms such as Salesforce
Experience supporting large-scale payment transformation initiatives
Knowledge of omnichannel payment environments
Familiarity with payment compliance and security standards

Background working for:

Payment processors
Acquiring institutions
Payment technology providers
Point-of-sale solution vendors
FinTech organizations

Apply

Vacancy posted 10 days ago

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