HOPE Youth Mentoring Caseworker

HOPE Youth Mentoring Caseworker

Coordination and implementation of the HOPE Youth Mentoring Program.

Essential Duties and Responsibilities

• Recruitment, screening, training and supervision of adult mentors.
• Support for mentors ("in-service" trainings, validation of mentor's efforts, and physical and emotional support for mentors).
• Supervision and support of existing matches.
• Assess needs of referred youth to determine program enrollment.
• Provide enrollment interview and potential intake with referred youth(s) and family.
• Public presentations about HOPE to groups for recruitment purposes.
• Liaison between referring agencies, schools, families, and mentors.
• Maintain files and documentation on current matches and unmatched youth, including Program Evaluations.

Maintain accurate documentation and case management documentation in program database(s) for all program activities and participants.

• Preparation of monthly and annual program reports.
• Coordinate monthly program group outings/activities for matched and unmatched program youth.
• Provide transportation to/from program group outings/activities for youth, as needed.
• Collaborate with Volunteer Coordinator with planning and implementing a yearly recognition event for mentors.
• Maintain open lines of communication with mentors and youth families.
• Attend agency annual functions as requested.
• Participate in staff meetings.
• Attend mandatory training.
• Completes other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education: associate's degree or higher

Experience: relevant professional experience with youth and families preferred. Prior experience with volunteer management preferred, but not required.

Additional Qualifications

• Ability to work some evenings and weekends, flexible schedule to meet program needs.
• Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered, and insured vehicle.
• Ability to prioritize assignments, plan, and complete work projects with minimal direction
• Exceptional time management skills and ability to effectively and meet deadlines
• Excellent verbal/written skills
• Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
• Ability to maintain confidentiality and handle confidential information with discretion
• Ability to demonstrate behaviors and attitudes which support organizational mission, philosophy, and policies
• Ability to work in a cooperative and helpful manner with all individuals
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Top Benefits and Perks

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact on our community! Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet