Service Advisor
Lewis Ford Sales Inc
Join a Legacy of Excellence at Lewis Automotive Group!
Are you passionate about cars and committed to delivering outstanding customer service? At Lewis Automotive Group, a family-owned and operated business proudly serving Northwest Arkansas for 79 years, we believe in treating our customers and employees like family. We're currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region.
About the Role:
As an Automotive Service Advisor, youll be the critical link between our customers and technicians. Your goal? To create a seamless service experience while providing expert advice, building trust, and helping customers keep their vehicles running smoothly and safely.
What Youll Do:
- Serve as the friendly, knowledgeable point of contact for customers needing vehicle repairs or maintenance
- Translate customer concerns into actionable repair orders for technicians
- Communicate clearly and professionally with customers about services, repairs, timelines, and warranty options
- Recommend services and parts that enhance vehicle performance and longevity
- Coordinate repair schedules and manage service appointments
- Ensure every customer interaction reflects our commitment to top-tier service
- Keep detailed service records and ensure accuracy in reports
- Act as a bridge between the service team and the customerkeeping both sides informed
What Were Looking For:
- A passion for the automotive industry
- Strong communication, problem-solving, and time management skills
- A genuine desire to help customers and a knack for explaining technical information in a clear, friendly way
- Ability to manage multiple priorities in a fast-paced environment
- Basic automotive knowledge (formal training or experience a plus!)
- Valid drivers license and clean driving record
Preferred But Not Required:
- Prior experience as a Service Advisor or in automotive maintenance
- Completed postsecondary education in automotive service, technology, or a related field
Education & Physical Requirements:
- High school diploma or equivalent
- Ability to sit at a desk and use a computer for extended periods
- Occasionally lift up to 15 pounds
Why Join Lewis Automotive Group?
- Be part of a trusted, 79-year legacy of automotive excellence in NWA
- Work in a family-owned environment that values honesty, integrity, and teamwork
- Enjoy opportunities for growth, development, and recognition
- Collaborate with a skilled, motivated team thats as passionate as you are
Ready to Start Your Next Chapter?
If youre looking to build your career with a company that truly values its people and its community, wed love to hear from you. Apply today and become part of the Lewis Automotive Group family!
Vacancy posted 1 day ago
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