Lead, Contact Center Operations & Process Improvement
DXC Technology
DXC Technology in Nashville, TN is seeking an experienced leader for contact center operations. You will manage a team of Associate Managers to ensure high-quality service outcomes while driving performance and operational excellence. Candidates should have over 9 years of experience in contact center leadership and a Bachelor's degree in a relevant field. This role is pivotal in aligning processes with strategic priorities. The position offers the opportunity to impact customer experience across global enterprises, including support for compliance and continuous improvement initiatives. #J-18808-Ljbffr DXC Technology
Vacancy posted 5 days ago
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