Customer Support Consultant
Virtual Vocations Inc
Leading the resolution of complex customer support issues, the full-time Customer Support Consultant will manage end-to-end ticket resolution, provide Tier 2 and Tier 3 application support, and mentor team members while working remotely. Key responsibilities Own end-to-end resolution of moderately to highly complex customer support tickets across the product portfolio Build trusted relationships with customers, providing updates and communicating resolutions as their primary support contact Mentor Customer Support Specialists and contribute to knowledge base articles and internal documentation Required qualifications 4+ years of customer-facing technical or software support experience, preferably in a SaaS or enterprise software environment Working knowledge of SQL and foundational networking and security concepts Familiarity with cloud-hosted application environments and architecture Experience with support tooling like Zendesk and JIRA Demonstrated ability to apply AI tools to support work and mentor newer consultants
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Support Consultant in United States vacancy
- ...Customer Support Consultant As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking...SuggestedWork at officeImmediate start
Epos Now Group
Orlando, FL20 hours ago $17.5 per hour
...What You’ll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services...SuggestedHourly payWeekly payFlexible hoursAfternoon shiftValvoline Inc
Columbus, INa month ago- ...independently in a remote setting while staying connected with a collaborative team. Primary Responsibilities Support clients by organizing and coordinating customized service arrangements Research and review available options to match client needs and preferences...SuggestedRemote workFlexible hours
Triptasticadventures
San Francisco, CA2 days ago - ...Associate Client Support Consultants ADP is hiring Associate Client Support Consultants. Are you ready to join a company offering career... ...Required Qualifications: At least one year of experience in a customer service environment or as an HR/HRIS practitioner with...Suggested
- ...through Friday from 6am to 2:30pm* (Sometimes 7am to 3:30pm)Position Summary: This position is responsible for providing quality customer service to clients by performing interim and final cleaning of residential and commercial building(s) in which they are assigned to...SuggestedTemporary workInterim roleMonday to Friday
G Brands
Grove City, OH14 days ago - ...Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders... ...Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients...Full timeFor contractorsRemote workHome officeTrial periodFlexible hoursRotating shiftDay shift
SupportYourApp
Remote15 days ago - ...Job Description Job Description:\n\nPosition Title: Customer Service Representative\nReports to: Lead Customer Service Representative... ...offered. Go above and beyond what the customer expects.\n Support customers with maintenance questions concerning their accounts....Hourly payBank staffWork at officeFlexible hoursNight shift
Peoples Bank
Jasper, MN15 days ago $28.13 - $34.6 per hour
...that enhance the lives of patients and support healthcare professionals. As a leader in... ...industry, we provide innovative products, consulting, technology, and services that help... ...visitors and employees in a professional and customer-focused manner. Greets visitors,...Hourly payFull timeWork experience placementWork at officeLocal areaVisa sponsorshipWork visaBreg Careers
Remote13 hours ago$60k - $75k
...our continued focus on building a workplace where people feel supported and teams thrive. Role Overview: Unison Software Solutions,... ...procurement solutions to the federal marketplace, is seeking a Consultant. Unison consultants work directly with clients to understand key...Remote jobContract workFor contractorsLocal areaWorldwide$21.95 per hour
...teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet...Temporary workPart timeFor contractorsLocal areaFlexible hoursShift workWeekend workAlaska Airlines
Kodiak, AK13 hours ago- ...Customer Care Representative II & III Shift: Monday -Friday 8am - 8pm Training Hours: Monday -Friday 830am - 5pm This position... ...built on in-person interaction, communication, and immediate support. Alternate locations may be considered if candidates reside...Full timeWork at officeImmediate startWork from homeMonday to FridayFlexible hoursShift work
Elevance Health
Columbus, GA3 hours ago $15.79 per hour
...build relationships? If so, we’re looking for you. The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting,... ..., PowerPoint, and Excel. Strong commitment and execution of customer service skills. Able to prioritize, organize, and delegate...Hourly payFull timeWorldwideFlexible hoursNight shiftCareer Site Brand
Remote13 hours ago$16.5 - $17 per hour
...358 EARN A BONUS UP TO $500! At Wegmans, our commitment to customers is simple: Every Day You Get our Best. As a Cashier, you'll provide... ...educational goals # LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our...Part timeDay shiftAfternoon shiftWegmans Food Markets
Tysons Corner, VA1 day ago- (fluent German & English) Customer Support Consultant (remotely) 2 weeks ago – Be among the first 25 applicants. Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, software, or hardware solutions? Join our team as...Contract workFor contractorsRemote workWork from homeWorldwideTrial periodMonday to Friday
SupportYourApp
United States4 days ago - ...at our corporate headquarters in Coppell, Texas. The Inside Sales Representative supports the asphalt sales team by managing and growing relationships with an established customer base while identifying and qualifying new sales opportunities. This role is responsible...Full timeWork at officeShift work
Austin Careers
Remote13 hours ago $17.5 - $19.6 per hour
...Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building... ...Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations. \n Leverage Lowe’s U and all training...Hourly payFull timePart timeWork at officeLocal areaFlexible hoursLowes
Waterboro, ME14 days ago- ...Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building... ...Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations. \n Leverage Lowe’s U and all training...Work at officeLocal area
Lowes
Santa Fe, NM29 days ago - ...schedule which includes holidays and weekends. Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security...Full timeTemporary workWork experience placementImmediate startShift workNight shiftAfternoon shift
Securitas Technology
Honolulu, HI13 hours ago $20 per hour
...Designs, DV8 Offroad, Flatline Van Co., and Rago Fabrication. We support a collaborative environment and value open participation from... ...to be part of our future? HPAG is currently seeking a Customer Service & Sales Administrator. As a team and company, we support...Full timeLocal areaMonday to FridayShift workAddictive Desert Designs
Remote13 hours ago$18 per hour
...Customer Service Representative – Veterinary Clinic Mountain View Animal Hospital – Essex Junction, VT Are you a people person with... ...Educate clients about preventive care, products, and services Support our veterinary team by keeping the front desk running smoothly...Hourly payFull timeMonday to Friday$17 - $22 per hour
...Position: Customer Service Representative Location: Rochester NY Shift: M-F 8:00am - 5:00pm Pay Rate: $17.00 - 22.00/hr.... ...telephone coverage, daily reporting, and all aspects of customer support. This role is responsible for ensuring a high level of customer...Full timeWork experience placementWork at officeShift work$15 per hour
...Join Our Team as a Customer Service Rep at StratBPO! Are you passionate about providing exceptional customer service and looking to... ...in Winchester, KY 40391 that values our employees and offers a supportive work environment. As a Customer Service Rep, you will have the...Hourly payFull time$16.95 per hour
...Exciting Opportunity as a Customer Service Representative (Hybrid) at Swagelok Are you seeking a fulfilling career in customer service... ...design, and workforce training, ensuring clients receive expert support. Swagelok aims to simplify inventory and reduce complexity for...Hourly payFull timeTemporary workRemote workWork from homeFlexible hours- ...aligned with our culture is VITAL. Candidate must embody and promote the WATERS Family Values. A summary of our values are below: * Customers - Customers First. Dedicated to the highest level of customers satisfaction. * Integrity - Do the Right Thing. Maintain integrity...Weekly payFull timeTemporary workWork at officeLocal area
Kosciusko
Remote6 hours ago - ...and information, organizing it into clear and efficient files and systems, and supporting this facility's management and reporting functions. This position also includes assisting customers who call the store with questions about tires and the services we offer. We...Full timeWork at office
Take Ten Tire/thompson Tire/direct Discount Tire
Remote13 hours ago - ...Assist Director of Sales, Sales Managers, and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions...Full timeWeekend work
Avion Hospitality
Lexington, KY13 hours ago $20 - $22 per hour
...Overview As a Sales Coordinator, you will be responsible for supporting the hotel's sales and marketing efforts by assisting the sales... ...providing necessary assistance. Ensure a high level of customer service by addressing client needs and resolving issues promptly...Hourly payFull timePart timeWork at officeMonday to FridayFlexible hoursTpg Hotels
Remote13 hours ago- ...higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Hyatt Place... ...medical, dental, and vision). The Sales Coordinator supports the achievement of high levels of customer satisfaction by ensuring...Full timeLocal areaFlexible hours
Hyatt Place North Charleston
Remote13 hours ago - ...self-starter to join our New Orleans, LA office. This is an exciting opportunity to work closely with our sales team, contribute to customer satisfaction, and gain hands-on experience in a growing company. At A&K Railroad Materials Inc., we believe in building...Full timeTemporary workWork at officeMonday to Friday
A&k Railroad Materials Inc
Remote13 hours ago $17 - $19 per hour
...Harley-Davidson in Meredith, NH! Summary Description Serve as Administrative Assistant to Motorcycle Sales. Provide first class customer service and ensure customer satisfaction to both internal and external customers. Major Duties and Responsibilities...Hourly payFull timeWork at officeFlexible hoursWeekend workAfternoon shiftAmerican Road Group
Meredith, NH13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Consultant. Be the first to apply!
Related searches
- online customer service assistant United States
- customer relations assistant United States
- customer service rep part time United States
- customer support representative United States
- client engagement specialist United States
- spanish customer service representative United States
- customer service account specialist United States
- customer sales representative United States
- agent services coordinator United States
- benefits customer care representative United States