Grocery Shift Lead Train, Lead & Elevate Guest Experience

Join the Plum Market Team – Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do . We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve . From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team! Why Work at Plum Market? Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance. Grow Your Passion – Learn about great food while advancing your skills and knowledge. Comprehensive Training – We invest in our Team Members with exceptional training programs. Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving. Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us! Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family. 401(k) with Company Match – Available after just six months. Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals. Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter. Employment is contingent upon a successful background check. Ready to be part of something special? Apply today! Description: The Grocery Shift Leader is responsible for modeling, providing, and teaching exceptional Guest Service. In partnership with the Grocery Team Leader, this role helps lead the Grocery Team by setting clear expectations, supporting proper training, and holding Team Members accountable to Plum Market standards. The Grocery Shift Leader helps ensure Team Members are trained in product knowledge, proper rotation, merchandising standards, closing procedures, and safe work practices. This role supports daily department operations while helping create a positive, organized, and guest-focused shopping experience. Who you are: You model and provide exceptional Guest Service. You lead by example and set clear expectations for Team Members. You enjoy training, mentoring, and coaching others to succeed. You have strong grocery product knowledge. You are organized, dependable, and able to communicate effectively. You are comfortable working in a fast-paced retail environment. You are able to work a variety of shifts, including nights, weekends, and holidays. What you will bring: A minimum of two years of experience working in grocery. Strong knowledge of grocery products, merchandising standards, and department operations. The ability to oversee and train Team Members on proper rotation techniques. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. The ability to stand and walk for up to 4 hours without a break. The ability to bend, stoop, grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push or pull carts weighing up to 100 lbs. unassisted. What you will do: Model and provide exceptional Guest Service. Train, mentor, and coach Grocery Team Members to support their success. Support the Grocery Team Leader in holding Team Members accountable to department standards. Ensure Team Members are properly trained on product knowledge, proper rotation, merchandising standards, and closing procedures. Effectively resolve Guest issues and communicate concerns as needed. Communicate Team Member issues to the Grocery Team Leader and Store Leadership. Assist with the sampling program by keeping sample areas full, clean, and appealing. Follow and comply with all applicable health, sanitation, and food safety procedures. Adhere to all safe work practices. Provide feedback to the Grocery Team Leader to support performance reviews. Communicate effectively with Guests, Team Members, and Store Leadership. #J-18808-Ljbffr