Client Experience Advocate

H&R Block is seeking a Client Care Specialist to be the welcoming face for clients during their tax journey. You will collect documents, guide customers through the intake and tax preparation steps, and communicate clearly to build trust and reduce anxiety. In this role, you’ll collaborate with Tax Advisors, manage client information confidentially, and help clients navigate payments and digital signatures to ensure a smooth, timely experience. #J-18808-Ljbffr